3688171: Payroll Garnishment Practitioner

Job description

The HR Service Administrator has the responsibility for a process administration within a country or across several countries for one or more assigned HR processes. The employee prioritizes tasks and chooses the best method.

Skills:

Environment:
Experience and working knowledge in several interrelated departmental activities. Awareness of functional activities.

Communication/Negotiation:
Seeks and exchanges information, ideas, and concepts. Some presentation skills are necessary. May require negotiation to achieve coordination.

Problem Solving:
Use specialized technical knowledge to identify ,evaluate, and resolve various interrelated problems from several sources.
Recommends improvements to established procedures.

Contribution/Leadership:

Responsible for a variety of interrelated processes within well established procedures.

Responsible to set work schedules individually or as a team member.

Process is monitored as required.

Provides technical guidance.

Impact on Business/Scope:

Accountable for individual results and for the impact of the results on the team, interrelated activities, or project.
Auto req ID

232252BR
Required Education

Bachelor's Degree
Role ( Job Role )

HR Service Administrator
State / Province

NATIONAL CAPITAL REGION (MANILA)
Primary job category

Human Resources
Company

(0856) IBM Business Services
Contract type

Fixed Term - Short Term
Employment Type

Full-Time
Is this role a commissionable/sales incentive based position?

No
Travel Required

No Travel
IBM Business Group

GBS
Preferred Education

Bachelor's Degree
City / Township / Village

QUEZON CITY
Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Required Technical and Professional Expertise

·  Performs tasks to maintain and establish employees' garnishment records.
·  Act as Tier 2 for Issue Resolution of garnishment-related matter
·  Receives garnishment set up/release order and enters them correctly to the employee's payroll in a timely manner.
·  Coordinates with the State or the Court to verify certain garnishment information and make sure that the deductions comply with the federal and state regulations.
·  Processing of Garnishment cases (answering interrogatories, updating information in the system, validation, and issue resolution).
·  Ensure that all garnishment deductions are compliant.
·  Ensure that system rules are up to date with legislation changes.
·  Identify and correct entry errors
·  Comply with correspondence turn around time.
·  Coordinate actions to manage incidents.
·  Answer and service client queries regarding the garnishment related concerns.
·  Correspond and communicate necessary operation

·
Skill-keywords

Payroll
Country/Region

Philippines
Preferred Technical and Professional Experience

·  Ability to deal with highly personal, confidential information
·  Strong Thinking and Problem Solving Skills - must have demonstrated the ability to analyze and solve complex issues
·  Client-focused - Recognizes client needs and recommends appropriate solutions
·  Team Player - must be able to build collaborative relationships with colleagues and clients, is able to deal flexibly with others
·  Taking Ownership - Accepts responsibilities for actions and decisions and prioritizes work based on business demands
·  Strong thinking and problem solving skills able to analyze errors/complex situations and identify appropriate solutions
·  Strong interpersonal skills able to collaborate with people and work effectively in a team
Secondary Job Category

Business Outsourcing Delivery - Human Resources
Eligibility Requirements

N/A
Position Type

Early Professional
Early Professional Track

Industry Early Professional
New Collar Role

No
About Business Unit

IBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter business by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.