Business Ops Analyst
Indianapolis (Hamilton) Legal
Job description
about the role
Third party vendor invoice management
Responsible for Third Party vendor Invoice activities (including processes, procedures, tools, operating these processes and procedures, monitoring, and reporting)
Manage supplier invoices for customers, as assigned
Obtain copies of electronic invoices from vendor tools and upload them in Cosmit
Reconcile Invoices received to service actually delivered for the ABU
Validate TPV invoices are booked on the relevant ABU management code
Split the invoice per service block to allow better visibility of costs
Synchronize and maintain appropriate database supporting third party vendor invoices in the order to monitor and update payment terms (as per contractual terms) in accounting systems to minimise risks of failure and delay for supplier Invoice payment
Revenue assurance
Support various improvement initiatives on LEAD management including Ready for Service but not ready for billing and Partial billing governance
Support new initiatives on revenue assurance as and when required both on Network services and Integration Services domain
Regional Order councils
Support regional order council governance to monitor & track NS orders ageing in various milestones in gold and reduce the volume of high ageing & high value orders
Knowledge management
Contributes to documentation of defined procedures
Transversal / Stakeholder Management & Interlock
Work in close coordination with Contract Managers in region, Regional sales, Account team & Customer business unit
Outstanding Customer Experience
Proactively anticipate requirements, deliver to meet or exceed expectations
about you
Good communication and negotiation skills
Understanding of basic finance & accounting
Fluent in English (french language would be a plus)
Rigorous, efficient and capacity to properly document and schedule tasks
Strong ability to document and maintain processes
Good time management, organizational, communication & problem solving skills
Ability to work under pressure and deal with multiple tasks
Proactive, self motivated
Good knowledge of MS Office applications (Word, Excel, Powerpoint, Access and Frontpage) plus MS Project and Visio
Excellent analytical and reporting skills
Excellent knowledge of database management
additional information
University Degree in business, commerce or science, Certification or diploma in Computer Applications (MS-Suite)
2 years of overall professional experience preferably in telecom billing environment
department
International Business
Orange Business Services manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business.
contract
Regular