Customs Customer Service Respresentative

Job description

We are currently looking for a Customer Service Representative to join our Customs Team in our Fort Erie, ON office.

Your Role

We are currently looking for a dedicated and motivated Customer Service Representative to support our Customs department based at our branch office located in Fort Erie, ON.

Your Responsibilities

·  Analyze relationship between the vendor and importer; choose correct valuation method to calculate customs duty, GST, Excise tax, and SIMA;
·  Maintain database to ensure HS classification accuracy;
·  Follow up with warehouse and trucking company to ensure released shipments delivered without delay;
·  Coordinate with clients and carriers to expedite shipments;
·  Support day-to-day operations (this may include a variety of administrative, customer service and/or operational duties);
·  Assist the Management team with various tasks, assignments and projects;
·  Perform a range of department and business support responsibilities;
·  Other duties as may be assigned to you from time to time by the company.

Your Skills and Experiences

·  Currently enrolled or recent graduate from a college or university International Business or Logistics program (preferred);
·  Excellent customer service and administrative skills (required);
·  Strong organizational, time management and problem solving skills required, including high attention to detail and accuracy within a fast-paced work environment;
·  Strong computer competency required, including full proficiency with Microsoft Office Suite;
·  Shift Schedule: Monday to Friday (8:30am to 5:00pm).

 

If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

At this time, we are considering only local candidates who are able to work without employer sponsorship.

No agencies or phone calls, please. Only those whose experience best meets our requirements will be contacted.

Kuehne + Nagel Ltd. is an Equal Opportunity Employer.

Good Reasons to Join

We offer competitive compensation, a comprehensive benefits package, employee discounts, tuition reimbursement, excellent training programs and a highly global dynamic work environment.