Air Export Coordinator
El Paso (El Paso) HR / Training
Job description
Air Export Coordinator | El Paso, TX USA | req46994
YOUR ROLE
Candidate will be responsible to handle Air Export shipments, including but not limited to filing AES, process bookings with carriers, clearly communicate with customers, providing timely quotes to customers, production of internal documentation, updating export statuses, arranging pick up of cargo, processing invoices and handling e-mail queries from both customers & Kuehne + Nagel offices alike.
YOUR RESPONSIBILITIES
• Adhere to Kuehne + Nagel policy and procedures and ensure that all work is carried out to pre- set service levels.
• Ensure all areas of Finance (Vendor Invoices, Clearing Invoices, FSL) are handled/maintained to a 1st class standard and all queries are addressed and resolved as soon as possible.
• Maximize profitability on all files handled, being cost conscious at all times.
• Credit check all files according to Kuehne + Nagel policy, and escalate irregularities where appropriate.
• Ensure all filing, both physical and electronic, is done regularly and accurately.
• Ensure all correspondence, relevant to a specific job file, is kept in the job file at all times.
• Ensure that all actions are recorded on the job files.
• Adhere to all accreditations at all times (i.e.: ISO9001 (Quality)).
• Build close, strong relationships with all customers, Kuehne + Nagel offices, overseas agents and service providers.
• Identify areas of improvement to current business practices, operational processes, cost control, customer service and attention to detail.
• Other duties as required by your supervisor/manager.
• Dangerous goods handling
YOUR SKILLS AND EXPERIENCES
Qualifications
• 2 – 3 years' experience in Air Export and/or Customer Service
• In depth knowledge of export procedures
• Ability to be profit conscious
• Ability to work with demanding deadlines
• Work effectively via phone, fax, e-mail. Good planning and organization skills; ability to multitask and be a self-starter
Knowledge and Skills
• Excellent communication skills, both verbal and written
• Ability to work independently as well as part of a team
• Solid knowledge of domestic and international geography including countries, major cities and airports along with basic knowledge of U.S. Regulatory Laws
• Ability to establish priorities and accomplish multiple tasks, must be organized
• Must be detail oriented, thorough and accurate and have the ability to efficiently solve problems
• Strong PC skills
• Proven analytical and problem solving skills
GOOD REASON TO JOIN
We offer competitive compensation, a comprehensive benefits package, employee discounts, tuition reimbursement, excellent training programs and a highly dynamic global work environment.
ABOUT KUEHNE + NAGEL
With over 82,000 employees at some 1,300 locations in over 100 countries, the Kuehne + Nagel Group is one of the world's leading logistics companies.
CONTACT
US Talent Acquisition
Kuehne + Nagel Inc. is an Equal Employment Opportunity/Affirmative Action Employer and does not discriminate on the basis of race, color, creed, religion, sexual orientation, sex, age, national origin, gender, gender identity, genetic information, uniform service, protected veteran status or disability, or any characteristic protected by federal, state, or local law with respect to employment opportunities.
Desired profile
Air Export Coordinator | El Paso, TX USA | req46994
YOUR ROLE
Candidate will be responsible to handle Air Export shipments, including but not limited to filing AES, process bookings with carriers, clearly communicate with customers, providing timely quotes to customers, production of internal documentation, updating export statuses, arranging pick up of cargo, processing invoices and handling e-mail queries from both customers & Kuehne + Nagel offices alike.
YOUR RESPONSIBILITIES
• Adhere to Kuehne + Nagel policy and procedures and ensure that all work is carried out to pre- set service levels.
• Ensure all areas of Finance (Vendor Invoices, Clearing Invoices, FSL) are handled/maintained to a 1st class standard and all queries are addressed and resolved as soon as possible.
• Maximize profitability on all files handled, being cost conscious at all times.
• Credit check all files according to Kuehne + Nagel policy, and escalate irregularities where appropriate.
• Ensure all filing, both physical and electronic, is done regularly and accurately.
• Ensure all correspondence, relevant to a specific job file, is kept in the job file at all times.
• Ensure that all actions are recorded on the job files.
• Adhere to all accreditations at all times (i.e.: ISO9001 (Quality)).
• Build close, strong relationships with all customers, Kuehne + Nagel offices, overseas agents and service providers.
• Identify areas of improvement to current business practices, operational processes, cost control, customer service and attention to detail.
• Other duties as required by your supervisor/manager.
• Dangerous goods handling
YOUR SKILLS AND EXPERIENCES
Qualifications
• 2 – 3 years' experience in Air Export and/or Customer Service
• In depth knowledge of export procedures
• Ability to be profit conscious
• Ability to work with demanding deadlines
• Work effectively via phone, fax, e-mail. Good planning and organization skills; ability to multitask and be a self-starter
Knowledge and Skills
• Excellent communication skills, both verbal and written
• Ability to work independently as well as part of a team
• Solid knowledge of domestic and international geography including countries, major cities and airports along with basic knowledge of U.S. Regulatory Laws
• Ability to establish priorities and accomplish multiple tasks, must be organized
• Must be detail oriented, thorough and accurate and have the ability to efficiently solve problems
• Strong PC skills
• Proven analytical and problem solving skills
GOOD REASON TO JOIN
We offer competitive compensation, a comprehensive benefits package, employee discounts, tuition reimbursement, excellent training programs and a highly dynamic global work environment.
ABOUT KUEHNE + NAGEL
With over 82,000 employees at some 1,300 locations in over 100 countries, the Kuehne + Nagel Group is one of the world's leading logistics companies.
CONTACT
US Talent Acquisition
Kuehne + Nagel Inc. is an Equal Employment Opportunity/Affirmative Action Employer and does not discriminate on the basis of race, color, creed, religion, sexual orientation, sex, age, national origin, gender, gender identity, genetic information, uniform service, protected veteran status or disability, or any characteristic protected by federal, state, or local law with respect to employment opportunities.