EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.
People Advisory Services (PAS) provides corporate clients with an effective and efficient set of integrated offerings solving their most pertinent people related business challenges. Currently, the GDS provides PAS international mobility services to various EY practice offices and clients around the world.
The Engagement Management Services (EMS) is a work stream of PAS in GDS that provides a standard methodology for coordinating the administration of Global Mobility services. The main objective is to provide Information Management, Coordination, Account Management services globally and locally to PAS groups within EY.
The primary role of an Advanced Analyst is to analyse information to ensure accuracy of deliverables and help Team Leads/Assistant Managers to manage relationships with clients.
Serve as the single point of contact (SPOC) responsible for executing day to day tasks related to your engagement/s
Monitor and allocate work to team
Responsible for executing, quality control and reporting daily status to the internal leadership team as well as to our user groups.
Conduct review of deliverables for quality assurance
Responsible for meeting contractual SLA's
Adhere to practice protocols and other internal processes consistently
Be an integral part of the Global and/or Local Client Service Delivery team
Conduct complete review of client deliverables for quality assurance and ensure the team has adhered to the process protocols.
Go to person for the analysts for process specific clarifications
Review and escalate issues and queries
Develop a high level understanding of all the work streams of EMS and collaborate with different work streams as required by the business
Be involved in coaching of team members
Assist Tax Seniors in managing clients/projects
Effectively delegate work to the team
Ensure that the work done is within the budget and deviations have valid reasons/explanations.
Leverage ideas from other engagements and experiences to enhance effectiveness of work, discuss with team leads on good practices to be implemented across all engagements
Regularly communicate your progress and project status to the Team Lead
Take ownership of your schedule and proactively seek work when necessary to meet your annual goals
Understand your team’s role within the engagement and take ownership for connecting the various work streams serving the client and the client deliverables they are responsible for
Focus on efficiencies and continuous improvement - challenge existing processes where inefficient or redundant
Handle issues and escalate to leadership
Should be able to work in a virtual world with teams globally
Your people responsibilities
Help in training , mentoring and coaching team members
To work closely with the Senior to give inputs on the bottom quartile and help them come up the learning curve
Technical skills requirements
· Strong in MS Office - Competent with using spreadsheets for data manipulation and review.
· Good knowledge of other MS Office applications especially MS Word and MS PowerPoint
· Technically versatile and able to work with data from various sources of various complexity and formats
· Proficient in English
· Clear verbal communication
· Professional and structured written communication
· Listening skills to respond effectively to instructions
· Should be able work in a team
· Confident & self-motivated attitude
· Organized and deadline focused
· Detail orientated / Attention to detail
· Prior experience of project management ( being a part of any small project as a team member to handling small projects on their own )
· Knowing a foreign language
· Any Certification courses on operation management , Client management
What working at EY Offers
We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance.
Our comprehensive Total Rewards package includes support for flexible working and career development, and with Flex EY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions.
Plus, we offer:
· Support and coaching from some of the most engaging colleagues around
· Opportunities to develop new skills and progress your career
· The freedom and flexibility to handle your role in a way that’s right for you
EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.