Praktikant (m/w) Marketing/Business Intelligence Analyst

Job description

DESCRIPTION

Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon continues to grow and evolve as a world-class e-commerce platform.

To strengthen the team in Munich we are looking for a motivated intern Business Analyst ( m / w) for our Health and Personal Care category.
The internship lasts 3 to 6 months and will be paid. Please let us know your availability with your cover letter.

In this role you will help us gain customer insights in a fast moving consumable goods with exciting new developments in the very heterogenic environment of our Drugstore Health and Personal Care department

You are responsible for gathering data, turning them into actionable and insightful information, by developing standardized reporting and executing deep dives that will provide us with a clear path to an improved customer experience. You will share your results of customer behavior research and impact of marketing activities with your business stakeholders and act as a thought partner of the leadership team to develop customer acquisition and retention initiatives, building a loyal customer base, and creating diverse marketing strategies for each product type.

We are looking for experienced and result oriented candidates with SQL skills who have a proven track record of solving complex and broad business problems applying appropriate analytical best practices.

Key Responsibilities:
· Develop and execute standardized reporting and analysis to improve customer behavior knowledge. Retrieve and analyze complex and large data sets to provide insights on customer life cycle and customer engagement. Analyze historical data to identify significant trends and drivers.
· Establish scalable, efficient, automated reports from large scale data
· Perform comprehensive analysis to support ad-hoc reporting requests.
· Help developing predictive models for customer attrition and upsell.
· Implement A/B test scenarios and monitor results. Propose recommendations based on the analysis of those results.
· Have the obsession to drive a better customer experience through everything that we do here at Amazon.

Desired profile

BASIC QUALIFICATIONS

· Experience in successfully delivering results in a fast-paced and dynamic business environment
· Proven analytical and quantitative, skills ability to use hard data and metrics to back up assumptions
· Strong problem-solving skills
· SQL writing skills and solid experience with Excel.
· Excellent verbal and written interpersonal skills.
· Business level command of the English language.
· Bachelor in third semester of studies or a Master Student