Technical Business Analyst

Job description

·  Location
Welwyn Garden City, Hertfordshire
·  Job type
Full-time
·  Industry
IT
·  External Reference
19079750
·  Category
IT - Business/Systems Analysis

***Technical Business Analyst required in Welwyn Garden city and Farringdon ****

Duration- 6 months with scope for extension

Hybrid working 2 days a week office based. Farringdon and Welywn garden city

Day rate competitive via Umbrella only

My client is a blue chip FMCG and retail brand that serve millions of customers every week from all over the globe. With over 6,000 stores internationally my client is a well-known household name that offer several exciting opportunities

The role

We're striving to become every customer's favourite way to shop online & in store, whether they're at home or on-the-go. To make sure we realise that goal, we never stop pushing the boundaries through data technology. That doesn't mean we fill our stores and website with gadgets and widgets (unless, of course, we think they'll help our customers) - it's more about delivering effective systems so that customers enjoy a smooth and personalised shopping trip.

You will be working hand in hand with data product managers, data engineers and architects in ensuring that the customer platform meets customer and business needs.

Key responsibilities
* Working on key projects to improve and implement new systems for personalised rewards and communications
* Engaging stakeholders throughout the project lifecycle, building great working relationships with both business and IT stakeholders at all levels
* Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
* You will have a working knowledge of both agile and waterfall development methods, and experience of leading UAT testing efforts
* Supporting user stories clarification, and resolution of analytics issues as they arise, working with scrum teams, architects, and project managers.
* Creating high quality documentation as required by the project, covering the entire project lifecycle to drive a common point of view amongst all stakeholders
* Putting our customers first - Performing requirements analysis, documenting and communicating results of your efforts
* Ensuring scalable solutions meet business needs and requirements and internal and externally valid.
* Working with the product team to drive standards definition and improvement across data domains.

Candidate profile

* Experienced stakeholder Communication - Candidate will be able to communicate complicated issues, decisions, and implementations in a clear and engaging manner, ensuring that requirements are fully understood by development teams.
* Expertise on data analytics tool and languages underpinning strategic collateral i.e query, visualization etc.
* Candidate will have a expert technical understanding, including experience in customer personalisation at scale
* Analysis and decision documents - Analyses problems thoroughly and to support timely decisions.
* You will have full lifecycle experience of working on development projects across data technology business analyst role(s).
* You will ideally have experience of data stacks in eCommerce and retail environments.

Technical abilities

● Experience in analyzing large datasets using SQL.
● Experience with tools like Miro,Visio etc to visualize systems and data flows.
● Experience with business intelligence tools like Tableau used for visualizing, reporting and analyzing data.
● Some understanding of big data tools like Hadoop, spark, hive, kafka,
● Knowledge of data warehousing, data lakes, and ETL.
● Experience with project management tools like Jira and Confluence.
● Experience in supporting batch and real-time data ingestion.
● Experience in supporting APIs through integration frameworks.

Behaviours
* Managing change supporting and delivers change to improve data workflows and remove barriers
* Energises and influences others to get the job done and uses relationships to deliver great results. Creates or contributes to an environment in which self and others are motivated to learn and develop
* Builds and maintain positive authentic relationships within and across teams.
* Strives to achieve results through collaboration, commitment, and resilience.

Candidates will ideally show evidence of the above in their CV in order to be considered.

Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.

Pontoon is an employment consultancy and operates as an equal opportunity's employer.

Please email me

To speak to a recruitment expert please contact Simon Garside