Housekeeping Coordinator

Job description

Key tasks

 The Housekeeping Clerk is responsible for controlling the issues of room amenities, cleaning products and materials by:

- Taking note of items decreasing in stock
- Making requisition according to par stock and controlling quantity at delivery

 Controls the stock of room amenities, cleaning products and materials by:

- Inserting number of items used daily and submitting a report at each end of month.
- Avoiding waste and excess use of room amenities, cleaning products and materials through spot checks in pantries and during daily issues.
- Doing monthly inventory of room amenities and cleaning products.

 Is responsible of the maintenance and delivery of cleaning materials and products by:

- Issuing cleaning products and materials (ex: broom, mops, sprayers etc.) to room attendants when broken or old.
- Issuing cleaning products to P.Area

 Controls the attendance of housekeeping staff by:

- Ensuring that attendance sheets are filled correctly
- Sending the attendance sheets to accounts department at each end of month
- Making the follow up concerning sick, local and injury leaves
- Filling the “Large attendance sheet” to be submitted to HR office at each end of month

 Maintains the general cleanliness of Housekeeping shelves, Lost and Found Store, and cupboards by:

- Arranging items in good order and keeping items in their respective place
- Distributing Lost and Found each month.

 Replaces the Housekeeping Coordinator when needed by:

- Answering calls and delivering information or messages to departments concerned
- Doing the follow up of the status of rooms upon arrival, departures and moves with departments concerned

Sofitel and its Ambassadors

The Sofitel brand is based on three core values guaranteed by each employee every day:
A Passion for Excellence, an Essence of Pleasure and a Spirit of Openness.

Through their actions and know-how, the Men and Women that are the creators of Sofitel’s luxury, offer clients a highly personalised service. By transforming every detail into a unique moment of pure comfort and elegance , they create and nurture a relationship with their guests.
The Sofitel values are also at the heart of the communication between employees. It is the legacy received and transmitted by all those involved in the brand to guarantee the continuity of the Sofitel spirit in the hotels and headquarters.

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Desired profile

Skills

Level of Education A level
Areas of study Hospitality Management
Professional experiences 1 to 2 years
Languages essential English

Essential and optional requirements

·  Excel
·  Word
·  Fidélio
·  Micros
·  TARS
·  Opéra