Director of Engineering & Security

Job description

Company Description

Sofitel Singapore City Centre, an iconic hotel which opens in October 2017 will form part of a mixed-use development at Tanjong Pagar Centre, a multi-billion dollar development, which will become Singapore’s tallest building at 290 meters set around landscaped parkland and direct MRT station access.

The 223-room Sofitel Singapore City Centre will offer chic designed rooms, 4 Food and Beverage options, a ballroom, and several meeting rooms, fitness and pool facilities.

Job Description

MAINTENANCE & ENGINEERING

·  Plan and carry out preventive maintenance throughout the hotel to ensure standards are maintained for guest comfort.
·  Prioritise and carry out maintenance as requested by Departments on a daily basis to ensure the smooth running of all hotel departments.
·  Motivate and develop the Engineering team to reach to their fullest potential.
·  Ensure guest-centric approach to works, schedules with priority placed on services which impact guest satisfaction.
·  Liaise and work closely with the MCST and FCC to ensure smoother operations and consistency in approach.
·   Record meter readings and liaise with the Executive Assistant Manager regarding options to improve energy management and conservation.
·  As a Fire Safety Manager, be responsible for the testing of fire alarms, emergency lighting etc. on a routine basis as required by local Council and Fire Service.
·  Liaise with the Body Corporate with regards to maintenance issues and re-charge labour and materials at agreed rates
·  Ensure compliance with all legislation, including Health and Safety and Environmental.
·  Liaise with the Executive Assistant Manager regarding use of contractors within the Hotel, controlling expenditure and ensuring work is to the standard required by the Company and manufacture specifications.
·  Ensure the cost effective and hygienic removal of rubbish from the hotel areas and monitor to ensure areas are clear and free of offensive odour.
·  Be available to carry out emergency maintenance work outside of normal working hours, as required for: full power failure, evacuation fire system re-set and / or failure of mechanical systems.
·  Maintain records of repair work and daily checks as required by local Council, Government and Manufacturer specifications.
·  Liaise closely with all departments regarding ‘down’ rooms to expedite a quick turn around and return to inventory.
·  Ensure the external areas of the hotel are neat and tidy and maintained in line with Company brand standards.
·  Research, recommend and liaise with the Executive Assistant Manager regarding procedures to improve the overall efficiency of the department and to carry out project work/prepare reports as requested by the Executive Assistant Manager.
·  Support the co-ordination of safety and security/risk management programs via third party providers
·  Work with the operational Department Heads team to ensure InterREACT tracking and compliance
·  Ensure health, safety and welfare of all ambassadors is provided for through implementation of integrated occupational safety and health program. 
·  Give guidance to the effective operation of the WHS Committee.
·  Ensure all ambassadors are competent in the safe and effective use of equipment and chemicals in accordance with the manufacturer’s instructions.
·  Attend and actively participate in daily meetings respecting the confidentiality of issues which may be discussed formally or informally.
·  Prepare monthly Engineering reports, commenting on key performance indicators and action taken to keep on target.
·  Adherence to Emergency Communication procedures ensuring that enquiries from the media are only responded to by the nominated spokesperson.
·  Strive to implement the AccorHotels Vision and demonstrate active use of AccorHotels Values.

SECURITY

·  Direct and manage all activities and responsibilities of the Security Department.
·  Establish, implementation and ensure compliance of Security Standard Operating Procedures, rules and regulations, to ensure that standards are in accordance with the operations manual.
·  Manage all Investigation, incidence reporting and any cases of infringement of the hotel’s rules and regulations.
·  Lead, guide and mentor the security team ensuring that they are sufficiently trained with all the security policies and procedures.
·  Plan and schedule the day-to-day activities of all security ambassadors, to ensure that all hotel areas are properly and adequately secured at all times.
·  Maintain close liaison with governmental authority to ensure compliance.
·  Responsible for all resolutions to complaints and emergency situations.
·  Develop and recommend to the management safety and security measure to safeguard VIP’s and other guests, special functions in the hotel, hotel property and ambassadors and vehicles in hotel property.
·  Ensure that all the security ambassadors are fully conversant with the operation of all fire equipment in the hotel that the Engineering Department.
·  Investigate the report of any thefts and use sound judgment in dealing with these matters, seeking the concurrence of the management if a police report is to be made
·  Prepare annual security budgets/goals, develops working methods and plans to carry out goals, compares actual accomplishments against goals periodically and take necessary corrective action.
·  Any other reasonable request within your range of competence as required by Management.

Qualifications

·  5 years of experience in the relevant field and 3 years of experience in a managerial capacity.
·  Passionate, energetic and self‐motivated individual who can deliver exceptional performance.
·  Strong interpersonal and communication skills.
·  Able to work well with teams and demonstrates excellent leadership.