Assistant Guest Experience Manager (m/f)

Job description

Key tasks

- Maintain a very good reputation for the Hotel and assist to increase the overall profitability of the Hotel
- Contribute to overall operational efficiency by performing relevant duties as assigned
- Monitor guest service personal constantly, ensuring that at all times maximum guest recognition and prompt cordial attention
- Provide service and information to guest at the most accurate and up to date possible

Grand Mercure and its people

At Grand Mercure we care about your career. We understand that for you, the art of hospitality is not just a job but a profession so the training you will receive will be world-class.

Desired profile

Skills

Level of Education Others
Areas of study Other
Professional experiences 3 to 5 years
Languages essential English

Essential and optional requirements

·  Excel
·  Power Point
·  Word
·  Fidélio
·  Micros
·  Opéra