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LINGWEI WENG

Currently studying in Rome and searching for part-time Job

Résumé

My name is Gina, I have invested a great deal of my concentration in learning languages. Because language is an indispensable tool for gaining a greater perspective of the outside world and it has helped me to broaden my horizons. Graduated from German language department in Fujen Uni.. Worked as assistant manager in EVA. I have learned how to cooperate with people who I'm working with and essential customers serving skills from all the positions I have experienced. Having keen sense into the minds of others, and I'd like to take challenges, contact and deal with all kinds of costumers.

Compétences

customer serviceLanguages

Expériences

Assistant Manager

Community ManagementEVA AIRWAYS is an 5 stars Airlines, which we aim to offer best service and best flying qualities to our customers. As an assistant manager at Ticketing and Reservation center in EVA. My responsibilities were offering all kinds of back stage service to our customers. From tickets modification, meal order, frequent flyers service, customer complains, to flight tickets vending, and emergencies handling (i.e. temporary weather changes which cause flights delay or flights cancelled.), etc.

Formations

Fu Jen Catholic University

2009 - 2012 Bachelor's Degree Taipei, TaiwanEnseignementBachelor degree of German language and literature

Mes qualités

Esprit d'équipe
Réactif
Persévérant
Flexible

Langues parlées

  • Chinois

    Langue maternelle

  • Anglais

    Professionnel

  • Allemand

    Intermédiaire

  • Italien

    Notions