IT Technician Intern — University

Job description

JOB DESCRIPTION

The Company

Willis Towers Watson is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, Willis Towers Watson has 40,000 employees serving more than 140 countries. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas – the dynamic formula that drives business performance. Together, we unlock potential. Learn more at willistowerswatson.com.

The Business

Group Exchange develops and delivers private group benefits exchanges for employers of all sizes. Our product portfolio includes a wide array of technology and services that support employers in the administration of their employee benefits programs – our private exchange offers a satisfying benefits shopping experience.

The Role

We have an opportunity for a professional and experienced individual to fill the role of part-time IT Technician. In this position, the successful applicant will be responsible for maintaining the integrity of all computer workstations and associated software within the office building. The part-time IT Technician will also be the main point of contact for employees who are experiencing computer issues. This is an excellent opportunity for the right individual to join an established organization that has experienced significant growth recently.

Responsibilities include:

·  Assist personnel with installation, configuration and ongoing usability of system hardware and software
·  Offer daily operations and systems support to personnel
·  Verify functionality of hardware and software components
·  Troubleshoot hardware and software issues in person, remotely and via phone
·  Inventory control
·  Light building maintenance
·  Assist employees with computer problems and answer their questions

The Requirements

·  Associates Degree in Computer Science preferred
·  Must be able to lift up to 50 pounds
·  Experience in computer networks and systems maintenance
·  Background in IT is preferred
·  Ability to meet deadlines and manage stress effectively in high-pressure situations
·  Understanding of IT principles and an ability to communicate technical concepts effectively to a varied audience
·  Strong sense of discretion and confidentiality required

Please note for this role the applicant MUST be currently enrolled in school and available to intern part-time during the school year. Applicants who are not currently enrolled in college will NOT be considered.

Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Willis Towers Watson are considered property of Willis Towers Watson and are not subject to payment of agency fees. In order to be an authorized Recruitment Agency/Search Firm for Willis Towers Watson, any such agency must have an existing formal written agreement signed by an authorized Willis Towers Watson recruiter and an active working relationship with the organization. Resumes must be submitted according to our candidate submission process, which includes being actively engaged on the particular search. Likewise, for our authorized Recruitment Agencies/Search Firms, if the candidate submission process is not followed, no agency fees will be paid by Willis Towers Watson.

Willis Towers Watson is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.

Equal Employment Opportunity:Know your rights .

Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Willis Towers Watson are considered property of Willis Towers Watson and are not subject to payment of agency fees. In order to be an authorized Recruitment Agency/Search Firm for Willis Towers Watson, any such agency must have an existing formal written agreement signed by an authorized Willis Towers Watson recruiter and an active working relationship with the organization. Resumes must be submitted according to our candidate submission process, which includes being actively engaged on the particular search. Likewise, for our authorized Recruitment Agencies/Search Firms, if the candidate submission process is not followed, no agency fees will be paid by Willis Towers Watson.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status or status as an individual with disability. All qualified applicants will not be discriminated against on the basis of disability.
Equal Employment Opportunity:Know your rights .