Enrollment & Eligibility Specialist

Job description

JOB DESCRIPTION

Enrollment and Eligibility Specialist will ensure that enrollments processed through our Bright Choices enrollment system are communicated appropriately to our vendor partners. You will utilize software tools to review carrier discrepancy reports to ensure that all data was processed appropriately with great attention to detail.

The Role

·  As an Enrollment and Eligibility Specialist, you will responsible for ensuring that enrollments processed through our Bright Choices enrollment system are communicated appropriately to our vendor partners.
·  Review daily transaction logs and verifying that all enrollment data is transmitted to carriers
·  Utilize software tools to review carrier discrepancy reports to ensure that all data was processed appropriately
·  Work with our carrier partners to process enrollments that did not flow through the normal process
·  Work with Technical Operations and Client Service departments to identify the root cause of any discrepancies and work with the internal team and our carrier partners to resolve these issues as they arise
·  Identify trends to apprise management of any potential processing or system problems

Requirements

·  Associate degree or higher preferred; or equivalent work experience
·  Minimum of one year of successful customer service required; benefits administration and/or health insurance industry experience preferred
·  Experience using Windows based software, specifically with Microsoft Office Suite of products.

The Company 
Willis Towers Watson is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, Willis Towers Watson has 40,000 employees serving more than 140 countries. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas – the dynamic formula that drives business performance. Together, we unlock potential. Learn more atwillistowerswatson.com.

Willis Towers Watson is an equal opportunity employer
Willis Towers Watson is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.
Equal Employment Opportunity:Know your rights.

Unsolicited Contact: Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Willis Towers Watson are considered property of Willis Towers Watson and are not subject to payment of agency fees. In order to be an authorized Recruitment Agency/Search Firm for Willis Towers Watson, any such agency must have an existing formal written agreement signed by an authorized Willis Towers Watson recruiter and an active working relationship with the organization. Resumes must be submitted according to our candidate submission process, which includes being actively engaged on the particular search. Likewise, for our authorized Recruitment Agencies/Search Firms, if the candidate submission process is not followed, no agency fees will be paid by Willis Towers Watson. Willis Towers Watson is an equal opportunity employer.