Expires soon Willis Towers Watson

Data Business Analyst (Mid Shift)

  • Taguig (Southern Manila District)
  • Bachelor's Degree
  • IT development

Job description

JOB DESCRIPTION

As a Business Analyst working within the Data Services Team you will serve a key role for our outsourcing business by
serving as the link between external clients, internal client team, and inbound data management. You will contribute to the
implementation of data conversion and import ensuring high quality data integrity and integration.

The Role

·  Update and maintain all requirements and specification documents, ensuring adherence to standards.
·  Participate in client and internal planning meetings, as required, for all assigned projects.
·  Effectively gather and document system requirements (while remaining cognizant of scope) by asking probing and clarifying questions, sharing best practices, and organizing client provided information and business rules.
·  Translate business requirements into technical specifications for application using standard documentation templates.
·  Responsible for system configuration based on client requirements.
·  Utilize technology (SQL, Excel, text editors) to identify and isolate issues, analyze data, uncover root causes, and automate solutions.
·  Create, maintain, and use test plans, including identifying comprehensive test scenarios, finding test cases, and
·  developing expected results, for each component/change.
·  Ownership of issues through to closure including involving other team members and escalating to the team leads as required.
·  Identify reporting needs and requirements.
·  Work closely with team (i.e. other business analysts, software developers) to ensure project requirements/requests for changes are understood and within standards.
·  Provide guidance to other team members regarding data details and best/standard practices.
·  Provide guidance/assistance to team members where needed to help ensure issues are resolved by assigned due date.
·  Escalate concerns regarding deliverables and scope of work to team leads.
·  Train and help transition ongoing processing requirements to client team.
·  Research issues and cases to determine root cause and provide impact analysis for ongoing issues and changes and requests for new functionality.
·  Addresses all data issues that have downstream system impacts.
·  Assist team leads with project planning and or significant change orders.

The Requirements

·  A passion to work with data!
·  2 or more years of experience as a Business Analyst or Systems Analyst
·  Prior experience as a business analyst in a consulting environment preferred
·  Understanding of the fundamentals of health and welfare and broader benefit plan design preferred
·  Experience with relational databases including SQL Server (preferred), Oracle or Access (applicable)
·  SQL and Excel Data Skills
·  Experience with test plan creation, testing procedures, and test plan execution
·  Strong analytical, integrative and problem-solving skills
·  Excellent written and verbal communication skills
·  Solid interpersonal skills and client service orientation
·  Ability to work both independently and in collaboration with others, including virtual work teams with members in
·  different geographic regions
·  Strong organizational abilities and flexibility to recognize and shift focus to the highest priority tasks or support
·  others on high priority work.
·  Familiarity with agile processes and tools is beneficial.
·  Experience working on or with HRIS data
·  Sense of accountability, owning one’s work and taking pride in it; commitment to quality and continuous improvement
·  Desire to learn, accept new challenges, and have fun
·  Bachelor’s degree or equivalent experience in business, management information systems, human resources management, benefits administration or related field
The Company 
Willis Towers Watson is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, Willis Towers Watson has 40,000 employees serving more than 140 countries. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas – the dynamic formula that drives business performance. Together, we unlock potential. Learn more atwillistowerswatson.com .
Willis Towers Watson is an equal opportunity employer
Willis Towers Watson believes that effectively managing a diverse workforce is vital to our business strategy. We have an obligation to our organization, ourselves and our clients to hire and develop the best people we can find. We will continually review our policies and practices to ensure that all areas of the employment process (including recruiting, hiring, work assignments, compensation, benefits, promotions, transfers, company-sponsored development programs and overall workplace experience) are free from discriminatory practices. We are committed to equal employment opportunities at Willis Towers Watson.
Unsolicited Contact: Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Willis Towers Watson are considered property of Willis Towers Watson and are not subject to payment of agency fees. In order to be an authorized Recruitment Agency/Search Firm for Willis Towers Watson, any such agency must have an existing formal written agreement signed by an authorized Willis Towers Watson recruiter and an active working relationship with the organization. Resumes must be submitted according to our candidate submission process, which includes being actively engaged on the particular search. Likewise, for our authorized Recruitment Agencies/Search Firms, if the candidate submission process is not followed, no agency fees will be paid by Willis Towers Watson. Willis Towers Watson is an equal opportunity employer.

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