KEY ACCOUNT MANAGER M/F - Société Générale - Munich - Wizbii

KEY ACCOUNT MANAGER M/F

2018-07-30T12:07:46+0000

Job description

Your Environment
Société Générale Securities Services is part of the business line Global Banking Investor Solutions of Société Générale, which is the biggest financial service provider in Europe. Société Générale Securities Services has 4,000 employees across 23 countries.
It offers a full range of securities services:
- Custody & Trustee services
- Fund Administration & Asset Servicing
- Fund Distribution
- Liquidity Management
- Issuer Services
- Clearing services
In Germany Société Générale Securities Services has about 250 employees in Munich and Frankfurt. The position is located at Société Générale Securities Services GmbH in Munich. The role is allocated to the Client Services department, which consists of 20 employees.
You will work closely with Client Service / Key Account Managers on the day-to-day contact with the clients of the organisation. You will also work in close collaboration with all operational teams, particularly Legal, Risk and IT teams.
Your role
During your VIE mission you will:
- Assist Client Service / Key Account Managers in the handling of client requests and client change requests;
- Create monthly KPI and Service Management reports;
- Prepare client meetings and client presentations;
- Coordinate client mailings;
- Maintain client data in the CRM tool;
- Assist in the maintenance of client contracts;
- Create monthly management reports.
You may also be involved in several other tasks and/or projects (depending on upcoming needs).
The VIE assignment in a nutshell
This VIE in Munich is to begin as soon as possible but you may plan up to 3 months between your application date and the beginning of your VIE assignment. It will last up to 24 months.
The VIE is a specific contract, under Business France’s eligibility criteria, open to candidates under 28 and from the member states of the European Economic Area.
Please see Civiweb www.civiweb.com in order to have more details regarding compensation.
Your profile
Graduate from an Engineering school, Business School or University with a Master's Degree, preferably in a sales / customer-related field.
You ideally have previous experience in dealing with customers, e.g. gained through internships.
You possess strong communication skills and display service orientation.
You are fluent in German and have a good command of English.
You are proficient in using Microsoft Office applications.
Your career path
You will :
- Get deep insight in the handling of client requests, client projects as well as complaint management. You will be able to gather experience in dealing with different types of clients and their various requirements.
- Gain considerable insight in the collaboration with different levels of hierarchy within the organisation, both in Germany and France.
- Gain a broad overview of the German securities services industry.
- Learn to use different systems such as CRM-Tools and KYC tools.
- Learn to coordinate different topics within the company and effectively collect all relevant Information.
- Become part of a supportive, welcoming and friendly atmosphere and team.
- Work in a learning-friendly environment.
To facilitate the examination of your application by our English-speaking managers, we thank you for applying in English.
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About Société Générale

Présente dans 76 pays auprès de 30 millions de clients, La Société Générale est l'une des plus importantes entreprises de services financiers, notamment en Europe. Grand acteur historique en France dont le siège social est à Paris, La Société Générale propose une large gamme de services bancaires grâce à ses enseignes La Société Générale, Boursorama et Crédit du Nord.

Mobilisée sur les secteurs de la banque de détail, services financiers et assurances mais également banque d'investissement et banque privée, La Société Générale propose des opportunités de carrières diverses et variées telles que la gestion de projet, l'analyse trading, l'audit ou encore le développement informatique. Bénéficiez de cette expertise pour construire votre avenir grâce à de nombreuses offres de stages et VIE à l'international.

La Société Générale vous invite à contribuer à la banque de demain en proposant un parcours professionnel adapté aux envies des jeunes talents. C'est plus de 600 métiers qui sont représentés au sein du groupe partout en France et à l'international. Du Royaume-Uni, à la Suisse en passant par New York ou l'Ile-de-France, tout jeune diplômé peut trouver une place et devenir acteur de la banque de demain.

826 vacancies open at Société Générale

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