Description de l'offre
As a global mobility service provider Sixt is well-known for over a century of innovative products and customer-orientated services. The company’s success and dynamic growth is based on their employees’ commitment. Our International Damage Management in Berlin is looking for a motivated and committed Damage Support Agent (m/w) for Sixt.
What we offer?
▶ A competitive salary and a range of employee benefits ▶ Paid trainings & professional development ▶ Employee benefits for Sixt rent a car and leasing cars ▶ Corporate benefits discounts for fitness, hotels, technology, fashion etc. ▶ Team events ▶ A dynamic & international team ▶ A friendly and pleasant working atmosphere in our open space office ▶ and much more.
Key Tasks and Responsibilities
You and your colleagues are responsible for handling all damage related issues in Italy and act as a central hub.
Investigate and evaluate all relevant damage and/or accident information
Communicate with our customers to retrieve information and handle complaints
Communicate with several institutions (insurances, appraiser, external experts and repair shops and centers)
Document activities on each claim to resolve as quickly and accurately as possible
Report statistics to damage center
Ideally you have background knowledge in the automotive or insurance industry?
You have excellent communication skills with the ability to explain complex tasks in a few words?
You are fluent in Italian and English?
Your work is conscientious and autonomous?
You are familiar with the common MS Office applications?
You love working within a team with high quality, also in times of high workload?