Customer Service Agent (m/f) Multilingual - IT, NL or ENG - Sixt - Berlin - Wizbii

Customer Service Agent (m/f) Multilingual - IT, NL or ENG

  • Durch Sixt
  • Berlin (Germany)
  • Sekretariat / Verwaltung
2018-06-01T09:08:53+0000

Job description

For the expansion of our Service & Support Team in Berlin, we are currently looking for convincing and competent Customer Service Agents with foreign language skills. \r
Your Duty: You answer the incoming questions of our customers in our corporate countries regarding their reservation or booking. Interested? Apply now! Ideally you are experienced in working as a Customer Service Agent within a role in the service & support, customer care or reservation sector. \r
You have no relevant professional experience? Career changers are more than welcome! Apply if you speak two foreign language fluently (e.g., German, Italian, Dutch or English) and enjoy working in contact with customers. For the expansion of our Service & Support Team in Berlin, we are currently looking for convincing and competent Customer Service Agents with foreign language skills. Your Duty: You answer the incoming questions of our customers in our corporate countries regarding their reservation or booking. Interested? Apply now! Ideally you are experienced in working as a Customer Service Agent within a role in the service & support, customer care or reservation sector. You have no relevant professional experience? Career changers are more than welcome! Apply if you speak two foreign language fluently (e.g., German, Italian, Dutch or English) and enjoy working in contact with customers!

What we offer:

▶ An attractive monthly basic salary + a performance-related bonus ▶ Paid trainings & professional development ▶ Employee benefits for Sixt rent a car and leasing cars ▶ Corporate benefit discounts for fitness, hotels, technology, fashion etc. ▶ Team events ▶ A dynamic & international team ▶ A friendly and pleasant working atmosphere in our open space office ▶ and much more. The work location is at Huttenstrasse 50, 10553 Berlin, in the district Moabit, just 200 meters away from the river Spree. It’s best to reach via the bus M27/X11 (the bus stop is right in front of the building) or via the subway line U9 (1,0km away).

What we offer:

▶ An attractive monthly basic salary + a performance-related bonus ▶ Paid trainings & professional development ▶ Employee benefits for Sixt rent a car and leasing cars ▶ Corporate benefit discounts for fitness, hotels, technology, fashion etc. ▶ Team events ▶ A dynamic & international team ▶ A friendly and pleasant working atmosphere in our open space office ▶ and much more. The work location is at Huttenstrasse 50, 10553 Berlin, in the district Moabit, just 200 meters away from the river Spree. It’s best to reach via the bus M27/X11 (the bus stop is right in front of the building) or via the subway line U9 (1,0km away).

Key Tasks and Responsibilities



You answer all incoming calls from our customers in at least two of the languages listed (German, Italian, Dutch or English)

You provide advice to the requests of our customers regarding their bookings and rental agreements

You support customers in their car handling

You work very close with other departments to provide the best possible customer service

You work in shifts, but we will provide you with your personal shift schedule 4 weeks in advance to give you planning reliability

You start with a 3-week paid familiarization phase

Key Tasks and Responsibilities



You answer all incoming calls from our customers in at least two of the languages listed (German, Italian, Dutch or English)

You provide advice to the requests of our customers regarding their bookings and rental agreements

You support customers in their car handling

You work very close with other departments to provide the best possible customer service

You work in shifts, but we will provide you with your personal shift schedule 4 weeks in advance to give you planning reliability

You start with a 3-week paid familiarization phase

Seeked profile



Your Qualities



You are fluent in two of the languages listed (German, Italian, Dutch or English)

You enjoy the contact with customers and work reliably, independently and highly customer-orientated

You have an excellent and comprehensive verbal expression

You like working in an international team and appreciate exchanging ideas and knowledge with colleagues

You are practiced in using MS-Office programs (Outlook, Word or Excel)

Your Qualities



You are fluent in two of the languages listed (German, Italian, Dutch or English)

You enjoy the contact with customers and work reliably, independently and highly customer-orientated

You have an excellent and comprehensive verbal expression

You like working in an international team and appreciate exchanging ideas and knowledge with colleagues

You are practiced in using MS-Office programs (Outlook, Word or Excel)

Here are some other vacancies your might like

Get a mail digest of vacancies that match your profile!
Thousand of vacancies are available for you on Wizbii :)

About Sixt

Sixt est le loueur de voitures 5* sur le marché, présent dans plus de 100 pays, et géré par la même famille depuis 3 générations. Ce qui nous différencie ? Notre flotte premium et « dernier cri », notre passion pour la satisfaction client et la volonté de toujours proposer des solutions innovantes à nos clients !

370 vacancies open at Sixt

Find your next job on Wizbii,
the leading professional platform for youth's employment

Jobangebote

Dein Job in der Tasche
Download