Business Process Expert-CMO & Patient Safety

Job description

Job Description

Novartis Business Services IT (NBS IT) is working to support Novartis to deliver better patient outcomes through innovative use of information and technology. As technology is reshaping the healthcare industry, IT will be a differentiator for our businesses, inspiring new ideas and enabling Novartis to reimagine medicine.
At NBS IT, we are a global, customer-oriented team, bringing the best services and solutions to the business to support our patients.
NBS IT offers this extraordinary work experience with a real opportunity to develop in a fast-paced technology-driven environment where collaboration and innovation are at the heart of who we are and what we do.
Within NBS IT, the Chief Medical Office and Patient Safety (CMO&PS) Service Delivery group is looking for a Business Process Expert, who will analyze and refine requirements for delivering the necessary technology services to business.

Main Accountabilities

•Develop project rationale and perform scoping assessments to determine feasibility of projects
•Highlight/identify gaps in existing functionality and review requirements with stakeholders
•Develop a comprehensive requirement specifications that will determine the estimate of cost, time and resources to deploy solutions
•Liaise with the service development team to suggest a high level functional solution
•Develop project estimates and complete financial model (costs, savings, revenue opportunities, investment horizon, etc.)
•Ensure that relevant stakeholders are involved in specification of new services and/or major upgrades to existing services
•Ensure the overall user experience is taken into account when designing and deploying new solutions and services
•Ensure consistency and traceability between user requirements, functional specifications and testing & validation. Support validation and testing (OQ, PQ, UAT...)
•Ensure implemented solutions are according to specifications and fit for purpose.
•Support super user training
•Keep abreast with internal IT systems and documentation requirements, standards (including quality management and IT security)
•Keep abreast with industry best practices in leveraging technologies for the business and with regulatory environments / requirements if applicable.
•Take accountability to ensure adherence with Security and Compliance policies and procedures within Service Delivery scope

Novartis provides innovative healthcare solutions that address the evolving needs of patients and societies. Headquartered in Basel, Switzerland, Novartis offers a diversified portfolio to best meet these needs: innovative medicines, cost-saving generic and biosimilar pharmaceuticals and eye care. Novartis has leading positions globally in each of these areas. In 2016, the Group achieved net sales of USD 48.5 billion, while R&D throughout the Group amounted to approximately USD 9.0 billion. Novartis Group companies employ approximately 121,000 full-time-equivalent associates. Novartis products are sold in approximately 155 countries around the world. For more information, please visit http://www.novartis.com
Position Title

Business Process Expert-CMO & Patient Safety

Desired profile

Minimum requirements

Minimum Requirements

overall 6- 8 years of experience in IT Industry

•3-5+ years of experience with a proven track record as a Business Analyst, including business process analysis & design, user requirements gathering and documentation, workshop facilitation techniques and change management
•Good understanding of system architecture
•Good knowledge of Drug Safety function
•Experience in Computer System Validation
•Excellent interpersonal, communication, collaboration and analytical skills with ability to interact with a diverse internal and external audience and to interpret and communicate complex information. Ability to influence and exercise business judgment
•Self-starter with ability to work with minimal supervision in a highly matrixed and multi-cultural environment, taking full ownership of deliverables
•Knowledge of Argus Safety, Affiliate, J would be a plus
•Experience in Agile project implementation would be a plus
•Education: university degree equivalent to MS level in Computer or Life Sciences
Job Type

Full Time
Country

India
Work Location

Hyderabad
Functional Area

Information Technology
Division

NBS
Business Unit

IT NBS
Employment Type

Regular
Company/Legal Entity

Nov Hltcr Shared Services Ind