Product Specialist Internship - Regional Customer Support Centre

Job description

  Job facts

Are you looking for an Internship in which the work you do really matters?

Does a rewarding opportunity with a progressive, high-tech business, excite you?

At Roche, we are pushing back the frontiers of healthcare. Working together, we've become one of the world's leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity. Roche has ambitious plans to keep learning and growing – and is seeking people who have the same aspirations for themselves.

The Position

We are offering an Internship to connect your scientific knowledge with practical experience in a renowned company.

The Regional Costumer Support Center (RCSC) is responsible for assisting customers with various technical and application topics related to our in-vitro diagnostics, molecular and tissue diagnostics systems. From our offices in the Burgess Hill, West Sussex we serve customers from seven countries: UK, Ireland, Sweden, Denmark, Norway, Finland and South Africa. As an Intern you will be part of an international, highly qualified support team at the interface between technology, science and business administration.

·  Besides learning how the service of Roche is structured, you will get to know the different service departments and the Roche product portfolio. In addition, you will gain experience of our customers' needs and see how the laboratories and clinics work in practice.
·  Through supporting our technical and applications specialists in their daily work, you will become acquainted with the operation and maintenance of our laboratory systems.
·  In addition to supporting in solving technical problems, you will undertake internal projects including process optimization.

Who we are

Our UK Diagnostics business, headquartered in Burgess Hill, West Sussex, employs approximately 560 highly skilled individuals. We provide the industry's broadest range of diagnostics and monitoring products & services, spanning all sectors of the market: from small hand held devices used directly by patients or healthcare professionals, to large diagnostic instruments found in hospital laboratories.

Roche is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual's race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.

Desired profile

Who you are

You're someone who wants to influence your own development, seeking an organisation with which you have the opportunity to pursue your interests across functions and geographies.

Do you meet the following requirements?

·  You are enrolled as a biomedical scientist or engineering student at a University or Technical College.
·  Alongside your fluent English proficiency, you will ideally speak one of the following additional languages: Swedish, Norwegian, Finnish or Danish.
·  Technical services, sales support, medical analysis systems and quality assurance are topics that inspire you.
·  You are fascinated by technical problems and enjoy presenting solutions.
·  Being a competent contact partner for customers and colleagues is something you truly enjoy.
·  Your profile is complemented by your team-minded, communicative and motivated personality.

In return, you will have the opportunity to learn from experts in their field, create connections and develop your career within an inspiring and challenging environment.

To apply, please submit your CV and covering letter, indicating your availability to start and details of the course that you are currently studying in the covering letter.

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