HR Consultant

Description de l'offre

about the role

HR is responsible for delivering a common portfolio of global employee service and programs at a local level to employees and line managers. The aim is to create an environment that enhances employee productivity, consistency of practice, professional development and engagement.

The HR Consultant will provide expertise and guidance to employees and managers to achieve operational objectives and goals through the delivery of HR services. This will include serving as an expert internal consultant to management and staff to resolve a variety of complex work related issues; clarifying, interpreting and ensuring compliance with HR policies and procedures as well as regulatory/legal requirements; and overseeing/participating in the implementation and communication of HR programs and initiatives

Deliver HR services in compliance with local regulations and according to HR and business needs:

• Deliver local HR Services that require proximity to employees and managers that is advisory in nature and that strategically integrate effective HR processes, programs and practices into their daily operations.

Implement and support actions associated with and/or directed by Global HR or business projects, program, and policies

• Respond to any internal or external HR audit, survey or reports.
• Local customization of Corporate or local program / policies / projects as necessary, articulating implications and assisting with interpretation pertaining to related government laws and regulations through effective communications.
• Manage local social relations, including ad hoc presentation to employees, local management or unions & industrial workers bodies, health & safety committees.

Support, advise and partner with employees and managers in all HR matters within the assigned area of responsibilities:

• Provide reactive and proactive assistance, guidance, feedback and recommendations to local management and business stakeholders.
• Provide local advisory support to employees and managers, as an employee advocate in a variety of situations and through active coaching and counseling of managers in resolving employee relations issues and development of performance improvement plans.
• Provide HR advice, insight and support to the HR community & other support functions (HRBPs, HR Core Services, General Services, Finance, Legal).
• May act as a point of contact for a given HR domain (e.g. diversity, resourcing, etc.).
• Perform information and data gathering for salary benchmarks and employment compensation packages.
• Providing supplemental support to local hiring, including interviewing candidates.
• Local crisis management; communication of crisis events to required stakeholders, follow up of HR related matters relative to a crisis, and other activities as per our People related Crisis Management toolkit.
• Enrollment administration in local employee benefit plans.

Implement or ensure appropriate communication of HR programs and initiatives to employees, management and local committees

• Ensure timely delivery of HR related information to the appropriate audiences, utilizing our HR portal (iris) as a venue to communicate company-wide program or local initiatives with employees and managers.
• Facilitation of local induction programs including specific communications and support for new joiners.
• Participate in local committee initiatives (social activities, business breakfast, 'lunch& learn').

about you

• Strategic Agility; sees ahead clearly; is future oriented; can articulate possibilities and likelihoods and can create effective strategies and plans.
• Effective Team Builder; blends people into teams creating strong morale.
• Courage; is comfortable saying what needs to be said. Takes unpopular stands if necessary. Step up to conflicts, seeing them as opportunities.
• Motivation; create climates in which people want to do their best; can motivate many kinds of team members.
• Approachability; is easy to approach and spends extra effort to put others at ease.
• Deals with ambiguity; effectively copes with change, shift gears easily, and acts without having full information.
• Can negotiate skillfully in tough situations and settle differences without damaging relationships.
• Demonstrates a high level of attention to detail.
• Strong business acumen, good knowledge of local business activities.
• Demonstrated ability to use consulting techniques and approach.
• Uses time effectively and efficiently. Concentrates efforts on the most appropriate priorities.
• The ability to keep current on industry practice trends and legal developments.
• Our Company strives on strong teaming and the individual be able to work across cultures, geographies and time zones to achieve a goal.

Qualifications: 

- University diploma in HR or equivalent
- 3 to 5 years relevant work experience as HR generalist in an international environment and matrix organization
- English and local language mandatory + some knowledge in French if possible
- Strong command in PC & office suite (Excel, Word, PowerPoint) and good knowledge of People Soft HRIS

additional information

The benefits of being Orange

Because Orange is a Global Top Employer and we hire the best people, we work hard to provide benefits that make their lives better, so we offer a comprehensive benefit program which features:

• Health coverage for you and your family through medical, dental, and vision plans
• Financial protection through disability, life, accidental death and dismemberment, and business travel insurance
• A 401(k) plan with company match.
• Tax advantages through flexible spending accounts that allow you to pay for specific health-care and dependent care expenses with pre-tax dollars
• To help you manage your work and life needs we offer a life assistance program, adoption assistance, tuition reimbursement, gym reimbursement, a group legal service plan
• Homeowner’s, automobile, critical illness, accident, hospital indemnity, ID theft and pet insurance at group rates.
• A generous paid time off program in which the benefits increase along with your tenure with the company

When you join Orange Business Services, you do more than simply switch companies to advance your career. You become part of the Orange family, a group of talented women and men who drive innovation, embrace change, and celebrate the global community which is Orange.

 

department

Human Resources

Orange Business Services manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business.  Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business.

contract

Regular