Principal Sales Consultant- Customer Experience (CX)

Job description

Provides direction and specialist knowledge in applying the technology/application to client business. Facilitation of customer product/application understanding through presentations demonstrations and benchmarks; provision of support throughout the sell.

As a Principal Sales Consultant you will be responsible as the expert for formulating and leading presales technical / functional support activity to prospective clients and customers while ensuring customer satisfaction. Acts as a technical resource and mentor for less experienced Sales Consultants. Focuses on large or complex sales opportunities that need creative and complex solutions. Develops productivity tools and training for other Sales Consultants. Develops and delivers outstanding Oracle presentations and demonstrations. Leads any and all aspects of the technical sales process. Advises internal and external clients on overall architect solutions.

Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. 3 years vendor (sales and marketing) experience. 7 years business experience with relevant computer applications or database/tools. Ability to implement the most advanced product features. Thorough knowledge of system and application design. In depth knowledge of competitors. Demonstrated project management skills. Demonstrated excellent verbal and written communication skills: needs analysis, positioning, business justification, closing techniques. Ability to persuade others through presentations, demonstrations, and written communication. Ability to travel as needed. A/BS degree or equivalent, advanced degree highly desirable.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.

Desired profile

Qualifications :

Customer Experience (CX) - Public Sector Solution Consultant

Do you desire to be part of a dynamic high growth field of Cloud computing in the Customer Experience marketplace with a leading technology vendor? Do you desire to be on the tip of the spear in learning new and innovative solutions being released with a high energy, spirited collaborative group? Do you have a great attitude and a passion for delivering memorable presentations?

You will help government organizations to transform their current application to next generation applications. You will help simplifying user experience of citizens and optimizing governments operations and increase business agility to deploy new business functions using Oracle Cloud. And so, we are seeking people who share that spirit of using technology to innovate and solve big problems.

This position is available in the North America Public Sector Applications Presales Consulting group, with a focus on State and Local Government.

RESPONSIBILITIES:

· Actively maintain deep knowledge in Customer Experience space

· Present and demonstrate Oracle CX Cloud platform with applications like Oracle Sales Cloud, Service Cloud, Marketing Cloud, OPA etc.

· Oracle's current offerings as well as future/roadmap enhancements

· Case studies of reference accounts

· Respond for RFI's, RFP's, proposals with respect to product/solution information

· Understand the needs and pains of the customer and the ability to link them to Oracle solutions

· Demonstrate leadership abilities and superior presentation skills in a fast-paced environment.

· Create and maintain relationships with key product stakeholders like Product Marketing, Development, Strategy, Partners, etc.

· Contribute to the achievement of a product/business unit sales targets

PREFERRED QUALIFICATIONS:

· 3 + years minimum experience in related field

· Previous (Pre-Sales) demonstration experience

· Knowledge in Oracle Sales Cloud, Service Cloud, Marketing Cloud, Siebel product or Salesforce.com, or Service Now or Freshdesk is a plus

· Knowledge of Oracle Policy Automation

· Knowledge of competitive offerings (e.g., Pega, SalesForce, ServiceNow)

· Excellent verbal and written communication skills

· Self-motivated and able to work independent with short time lines.

· Strong leadership skills and experience leading teams of people to achieve a common goal

· Experience with Cloud architecture

Detailed Description and Job Requirements

Provides direction and specialist knowledge in applying the technology/application to client business. Facilitation of customer product/application understanding through presentations demonstrations and benchmarks; provision of support throughout the sell.

As a Principal Sales Consultant you will be responsible as the expert for formulating and leading presales technical / functional support activity to prospective clients and customers while ensuring customer satisfaction. Acts as a technical resource and mentor for less experienced Sales Consultants. Focuses on large or complex sales opportunities that need creative and complex solutions. Develops productivity tools and training for other Sales Consultants. Develops and delivers outstanding Oracle presentations and demonstrations. Leads any and all aspects of the technical sales process. Advises internal and external clients on overall architect solutions.

Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. 3 years vendor (sales and marketing) experience. 5 years business experience with relevant computer applications or database/tools. Ability to implement the most advanced product features. Thorough knowledge of system and application design. In depth knowledge of competitors. Demonstrated project management skills. Demonstrated excellent verbal and written communication skills: needs analysis, positioning, business justification, closing techniques. Ability to persuade others through presentations, demonstrations, and written communication. Ability to travel as needed. A/BS degree or equivalent, advanced degree highly desirable.