Description de l'offre
Start Your Journey With Us
Marriott International is the world's leading global hospitality company, with more brands, more hotels and more opportunities for associates to grow and succeed. With over 6000 properties, you'll find us in your neighborhood and in more than 122 countries across the globe. Learn about our 30 hotel brands at www.marriott.com/marriott-brands.mi . Find Your World.
Sheraton Grand Macao Hotel, Cotai Central is part of the Marriot International family which located on the Cotai Strip. The World's largest Sheraton's with 4,001 guest rooms and suites. The hotel's two stunning towers included seven restaurants and lounges, over 9,000 sqm meeting space, fitness center, spa and three outdoor swimming pools.
To provide leadership and direction to foster exceptional service commitment within the restaurant service operation. Develop Standards & Procedures in keeping with the hotel policies and procedures and ensure all the staffs carry out the tasks according to the S&P. Accountable for the operational success of flawless details and profitability while ensuring staff are adequately trained to create the lasting impressions of bespoke service and unique product delivery.
Continually improving and enhancing service standards, and manage the development and implementation of guest service strategies.Direct coaching and supervision of all restaurant staff to ensure the highest standards of service and attentiveness to guests' needs in the entire dining experience where no details are overlooked.Monitor and ensure the quality of service delivery by using different measurements and maintain a healthy bar profit & loss statement. Participate in the preparation of strategic plans and operation plans.Consult with Culinary Department regarding menu planning and delivery of service and have total knowledge & understanding of Food Preparation Standard & Procedure.
- Good Command of English skills (written & verbal).
- Good leadership skills, training conducting skills and communication skills.
- Creative and innovative in relation to the food & beverage trends.
- Working experience in a similar position in a 5 Star Hotel for 2-3 years
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.