Offers “Marriott”

Expires soon Marriott

Franchised Sales Manager

  • Montgomery (Montgomery County)
  • Marketing

Job description

Thank you for your interest in this position. It is a job opportunity with one of Marriott International's franchisees.

Please apply online at: www.pchresortscareers.com/applynow

Desired profile

Qualifications :

Additional Information: This hotel is owned and operated by an independent franchisee, PCH Hotels and Resorts, Inc. The franchisee controls all aspects of the hotel's employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International.

Job Summary

Sales Manager is responsible for proactively soliciting and managing group/catering-related opportunities. Manages group/catering opportunities not handled by the Event Booking Center. Actively upsells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Ensures business is turned over properly and in a timely fashion for proper service delivery. Responsible to learn how to support Marriott’s Service and Relationship Strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Provide service to our customers in order to grow share of the account on behalf of Marriott and PCH Hotels & Resorts, across the enterprise.

Education or Certification

·  High School Diploma or equivalent required; Bachelor’s Degree preferred
·  Hospitality Management Degree beneficial
·  2- 3 years Resort experience, brand experience

Skills and Knowledge

·  Ability to understand and execute and support Marriott Customer Service Standards and PCH Standards
·  Ability to work collaboratively with hotel service team in providing exceptional customer service
·  Superior guest relations skills
·  Excellent selling skills and understanding of sales processes; can effectively upsell products and services; can bring a sale to closure
·  Knowledge of operations and associated challenges for all brands
·  Knowledge of all Marriott Lodging products, cultures and brand strategies
·  Knowledge of contractual agreements and legal implications
·  Knowledge of food trends, food and beverage composition and menu planning
·  Knowledge of need time strategy as developed by Revenue Management
·  Ability to influence others
·  Strong problem-solving skills
·  Ability to develop and maintain relationships e.g., associates, customers, vendors
·  Good negotiation skills
·  Strong presentation and platform skills
·  Strong communication skills (verbal, listening, writing)
·  Strong organization skills
·  Knowledge of overall hotel operations as they affect department

This company is an equal opportunity employer.

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