Franchised Front Office Supervisor

Job description

Thank you for your interest in this position. It is a job opportunity with one of Marriott International's franchisees.

Please apply via email at :

Desired profile

Qualifications :

Additional Information: This hotel is owned and operated by an independent franchisee, Kommanditgesellschaft AP HotelHamburg GMBH & Company . The franchisee controls all aspects of the hotel's employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International.

Four our exclusive 4 Star Superior Courtyard by Marriott hotel in close vicinity to the Hamburgian Airport, we are looking for a Front Office Shiftleader / Supervisor with immediate effect or as soon as possible. The position will directly report to the Front Office Manager as well as to the Assistant Front Office Manager.

Your duties will be the following:

·  professional organization of the entire front office Shift (late and early shift) Check In and Check Out
·  Handling of Cashier
·  Daily Sale of available rooms in consideration of optimal capacity utilization
·  Handling of reservations in absence of reservations department
·  Active sale of all relevant hotel services
·  Concierge services
·  Close cooperation with Reservation & Accounting Department
·  Complaint Management and Duty Management
·  completed apprenticeship in hotel business
·  at least one or two years experience in front office department
·  The position requires engagement, accountability and flexibility
·  English & German Skills "business fluent"
·  Sound knowledge of MSOffic

This company is an equal opportunity employer.

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