Order Management System Architect - Watson Customer Engagement

Job description

About IBM

IBM is a global technology and innovation company. It is the largest technology and consulting employer in the world, with presence in 170 countries. The diversity and breadth of the entire IBM portfolio of research, consulting, solutions, services, systems and software, uniquely distinguishes IBM from other companies in the industry.

Over the past 100 years, a lot has changed at IBM, in this new era of Cognitive Business, IBM is helping to reshape industries as diverse as healthcare, retail, banking, travel, manufacturing, and many more, by bringing together our expertise in Cloud, Analytics, Security, Mobile, and the Internet of Things. We like to say, “be essential.” We are changing how we create. How we collaborate. How we analyze. How we engage. IBM is a leader in this global transformation.

Join the next generation of innovators, inventors and entrepreneurs who are changing the very way the world works. We want the brightest minds doing work that inspires, in an environment where growth is encouraged. IBMers get to discover their potential, so they’re inspired to create breakthroughs that help our clients succeed. We’re building diverse teams with people who want their ideas to matter. Join us — you’ll be proud to call yourself an IBMer

Business Unit Introduction

IBM Watson Customer Engagement, fueled by real-time insights and the cognitive power of IBM Watson, reason and learn to help optimize marketing, sales and value chain services.

The IBM Watson Customer Engagement is a powerful and agile customer engagement platform for omni-channel commerce that helps deliver seamless and consistent brand experiences. The service offers powerful, reliable, and flexible capabilities for customer engagement and easy-to-use business user tools. The service can scale to address digital selling requirements in virtually every industry, company size, or selling model. Brands can easily build and manage online stores and enable business users to manage catalogs, content, online marketing campaigns, promotions, and merchandise products without IT involvement.

IBM Watson Customer Engagement is working with more than 8,000 global brands to turn customer insight into action by enabling organizations to transform how they interact with key audiences—from customers to partners to suppliers—on an individual basis. IBM® Commerce Solutions continue to help improve the customer and brand experience and to help increase the productivity and efficiency of business-user employees with enhancements to previously announced products and the introduction of a new products.

Who You Are.

As an OMS Architect, You will...
·  Participate in the Consulting Services sales process including preparing accurate estimates for the Statement of Work (SOW)
·  Identify project resource requirements and required skills for project success
·  Mentor the functional and technical consultants on an engagement
·  Be acting as the client liaison with Product Management / Engineering for developing custom client solutions
·  Provide feedback to Product Management / Engineering on product roadmap
·  Participating in Engineering design reviews for new product versions and designing future product functionality into active engagements
·  Provide understanding of system constraints and performance implications and can characterize the solution holistically.

What You Will Do

As an OMS Architect, You will...
·  Define the solution technical design for solution hardware and software, hardware and software configurations, product extensions, interfaces, etc.
·  Provide product implementation expertise including system architecture design, application functionality and design, development, testing, and deployment
·  Be Communicating all project issues related to system architecture design, application design, development, testing, and deployment
·  Be Reviewing and delivering on-time and high-quality project deliverables
·  Conduct QA reviews of custom developed code to ensure overall quality and compliance with the Sterling Commerce development framework
·  Perform solution architecture audits
·  Drive the estimating effort for Statement of Work related to Customer Enhancement Services.

How we’ll help you grow:
·  You’ll have access to all the technical and management training courses you need to become the expert you want to be
·  You’ll learn directly from expert developers in the field; our team leads love to mentor
·  You have the opportunity to work in many different areas to figure out what really excites you
Auto req ID

162316BR
Required Education

Bachelor's Degree
Role ( Job Role )

Software Architect
State / Province

KARNATAKA
Primary job category

Software Development & Support
Company

(0063) IBM India Private Limited
Contract type

Regular
Employment Type

Full-Time
ERBP

Yes
Is this role a commissionable/sales incentive based position?

No
Travel Required

No Travel
IBM Business Group

WatsonCustEngag
Preferred Education

None
City / Township / Village

BANGALORE
EO Statement

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Required Technical and Professional Expertise

·  10+ years of Supply Chain System implementations, system integration and consulting experience with 3-5 years of architecting experience of enterprise application implementations.
·  Experience in Sterling Products - Order Management, Warehouse Management.
·  Experience in implementing J2EE based application as per design, Servlets, JSPs, EJBs, SOA, Dojo, HTML, UI/Dojo/Angular.js, CSS.
·  Strong knowledge in value chain management (supply chain and demand chain) with emphasis on order fulfillment and order management.
·  Experience with application development and system architecture design; working knowledge of Unix (HP, IBM, Sun, DEC/Compaq, Red Hat LINUX) and Windows, C++, Java, and XML
·  Experience working with product that touch Sterling Commerce’s integrations points: CRM products, ERP products, EAI tools, merchandising systems, other WMS products, point of sale products, payment processing applications, tax calculation packages, shipping applications, etc.
Country/Region

India
Preferred Technical and Professional Experience

·  End-to-end implementation experience on large Sterling Commerce solutions
Secondary Job Category

Other Software Development & Support
Eligibility Requirements

None
Position Type

Professional
Early Professional Track

Not Applicable - Professional Hire