MVS SWS ETS Delivery specialist (Graduate program)

Job description

Graduate on this role will be member of RCIS ETS team and participate in remote ETS support for Storage platform and will be responsible for preparation of regular technical documents (review reports), handling and resolving complex issues with supported products (being able for troubleshooting, collecting and analyzing appropriate logs, dumps, providing how-to answers and performance related advises) and involve appropriate Brand teams for investigations if necessary.
Graduate on this role also participates in delivery of local Premium contracts in Storage area, including installations, consulting, performance management checks.
Auto req ID

262286BR
Required Education

Bachelor's Degree
Role ( Job Role )

Client Technical Specialist
State / Province

MOSCOW
Primary job category

Sales
Company

(0114) IBM East Europe /Asia Ltd.
Contract type

Fixed Term - Long Term
Employment Type

Full-Time
Is this role a commissionable/sales incentive based position?

No
Travel Required

Up to 10% or 1 day a week
IBM Business Group

GLMKT
Preferred Education

Master's Degree
City / Township / Village

MOSCOW
Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Required Technical and Professional Expertise

·  At least Bachelor Degree 2017-2019 years of graduation
·  Degree in Technical science
·  Intermediate English
Country/Region

Russia
Preferred Technical and Professional Experience

·  Advanced English
·  Basic knowledge of Unix \\ Linux
·  Coding experience will be a plus
·  Basic knowledge of infrastructure as administrator will be a plus
Secondary Job Category

Technical Sales Specialist
Eligibility Requirements

·  Fluent Russian is a must
·  At least Bachelor Degree 2017-2019 years of graduation
Position Type

Early Professional
Early Professional Track

No Track
Location Statement

For additional information about location requirements, please discuss with the recruiter following submission of your application.
New Collar Role

No
Introduction

Client Technical Specialists (CTP) are the technical experts and advisors to clients, IBM sales teams and/or IBM Business Partners. As a CTP you understand the client's business requirements, technical requirements and/or competitive landscape. You apply your business insights, build and maintain client relationships, incorporate hardware, software and services into client-valued solutions and ensure client readiness for the implementation of technical solutions. This is an opportunity to shape the future for both IBM and its clients. Start your journey now!
Your Life @ IBM

What matters to you when you're looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.
About Business Unit

IBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company's Global Markets organization is a strategic sales business unit that manages IBM's global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients' growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.
About IBM

IBM's greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.