3582906 - OTC Analyst (Collections)
Quezon City (Eastern Manila District) Bachelor's Degree Marketing
Job description
Collection
· Identify outstanding receivable from customer- Make phone calls , emails, receive calls to collect outstanding receivable from the customer.
· Ensure all outstanding receivable from customers are collected within agreed terms
· Co ordinate with cash application team, Billing team to ensure all disputes are resolved & receivables are collected from customer.
· Performance directly contributes to the delivery of Key Performance Indicator (KPI) which measures how the activities are based on agreed targets
· Provide training, education to junior team members, learn new process from the client or third party, and understand Exception, cerate DTP & Amend DTP with updates.
· Performs ad-hoc tasks as identified by the Team lead.
Auto req ID
224521BR
Required Education
Bachelor's Degree
Role ( Job Role )
Fin & Admin Business Analyst
State / Province
NATIONAL CAPITAL REGION (MANILA)
Primary job category
Finance
Company
(0856) IBM Business Services
Contract type
Regular
Employment Type
Full-Time
Is this role a commissionable/sales incentive based position?
No
Travel Required
No Travel
IBM Business Group
GBS
Preferred Education
Bachelor's Degree
City / Township / Village
QUEZON CITY
EO Statement
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Required Technical and Professional Expertise
Fresh graduates of business-related courses
Good communication skills
Country/Region
Philippines
Preferred Technical and Professional Experience
Fresh graduates of business-related courses
Good communication skills
Secondary Job Category
Business Outsourcing Delivery - Fin & Admin
Eligibility Requirements
None
Position Type
Early Professional
Early Professional Track
Industry Early Professional
New Collar Role
No