Guest Relation - Rooms
Paris (Paris) Hôtellerie - Restauration
Description de l'offre
Hyatt Regency Chantilly is currently under construction for an expected opening in the second half of 2018.
We are hiring a Guest Relation Rooms!
At Hyatt, we believe that our customers choose us because of our caring employees who care about our customers by providing a unique service and experience. Join us to experience the opening of a Hyatt Hotel in a unique location next to Chantilly Castle: Hyatt Regency Chantilly.
By taking up your position at the Hyatt Regency Chantilly you will discover and work in the Rooms Department and its various services:
Main missions:
· Welcome, direct and inform our customers,
· Check in and check out,
· Ensure the promotion of our establishment as well as our services offered to our customers,
· Anticipate customer needs,
· Participate in the management of complaints and their follow-up,
· Communicate effectively with hotel members and your team.
Profil recherché
Qualifications :
· Ideally holding a hotel school diploma
· Motivated, punctual, with excellent personal presentation and excellent interpersonal skills,
· Commercial sense,
· Be proactive,
· You will need basic knowledge of the reception department (reception, service and courtesy).
· You will need to be fluent in French and good English will be required.
· A third language will be an asset.