Offers “Hyatt Hotel”

Expires soon Hyatt Hotel

Concierge

  • City of London (Greater London)
  • Administration

Job description

An excellent opportunity has become available for a driven Concierge to join our team.

About us:



We are an international 5* hotel nestled on the picturesque gardens of Portman Square, just 100 meters north of Marble Arch and Oxford Street. Our aim is to create energizing experiences that connect our guests to who and what matters to them most.

About the role:



The Concierge is accountable for providing guests with all services and assistance connected with arrival, stay and departure from the hotel, the role of the Concierge is to assist the Concierge team in achieving these goals. Some of the daily responsibilities include but are not limited to:

· Responsible for presence in the lobby overlooking the bell team

· Assisting the Concierge team with the arrival, stay and departure experience

· Assisting the bell staff team with delivering luggage, newspaper, parcels, letters, etc.

· Assisting with guest queries related to the hotel and promotes hotel facilities efficiently

· Assisting the concierge team with incoming mails

· Assisting the concierge team with external and internal phone calls

· To work closely with other teams to maximize guest satisfaction

· Responsible for ensuring Lobby is clean and tidy at all times

· To have flexible working hours to coincide with the business (early, late and night shift were needed)

· To have a good knowledge of the London area i.e. restaurants, attractions, theatres etc.

Desired profile

Qualifications :

The role is ideal for a passionate Concierge who would like to gain experience within a prestigious 5* hotel environment.

If you are a dynamic, sociable and ambitious person that is looking to join a fun and vibrant team, then we would like to meet you.

Hyatt offers a great range of benefits including:


·  12 complimentary room nights worldwide
·  Friends and family discount
·  50% discount at F&B outlets at Hyatt Hotels in the UK
·  Private Health Care
·  Pension Scheme
·  Discounted Gym and Spa Treatments
·  Travel loan available
·  Quality free meals on duty
·  £500 team member referral scheme
·  Social hotel calendar and regular recognition events

Make every future a success.
  • Job directory
  • Business directory