Assistant Manager - Housekeeping

Job description

·
Understands the role of Housekeeping in creating the excellent customer experience

·
Shows deep insight in identifying/anticipating and satisfying customer needs and expectations

·
Works relentlessly to ensure professional, quality work standards

·
Shows enthusiasm, drive, determination and motivation to achieve results

·
Willing to positively approach “difficult” situations to move things forward

·
Adapts quickly and easily to changing situations and different cultures

·
Open to change and ready to lead others in change initiatives

Desired profile

Qualifications :

· 
Diploma/Certificate in Hospitality or Tourism Management

· 
Detailed working knowledge of use of cleaning agents and chemicals

· 
Well developed Communication Skills and Customer Relation Skills

· 
Well developed Computer Skills particularly in the use of MS Office, email and hotel Property Maintenance System Opera

· 
Good trainer, able to facilitate at all levels

· 
Comprehensive knowledge of business needs, financial reporting and productivity requirements

· 
Minimum 2 years work experience as Assistant Manager – Housekeeping or 4 years as Team Leader – Housekeeping

· 
Preferable knowledge of Travel and Hotel industry