A Receptionist with Hilton Hotels & Resorts provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.
What will it be like to work for this Hilton Brand?
One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. The brand continues to be the innovative, forward-thinking global leader of hospitality. With products and services that meet the needs of tomorrow's savvy global travelers, we shape experiences in which every Guest feels cared for, valued, and respected.
If you understand the importance of upholding a brand's reputation and value the effort it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts. Because it's with Hilton Hotels & Resorts where we promise an exceptional Guest experience every time.
What will I be doing?
As Receptionist, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Receptionist contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
Providing a high level of customer service to offer every guest a unique stay
· Execution of an efficient work flow on a high quality standard
· Responding to any guest enquiries
· Ensure frequent transfer of informaiton and feedback
· Maximiziation of room occupancy and implementation of upselling - methods