Offers “Gucci”

Expires soon Gucci

Mandarin Speaker - Sales Associate Heathrow

  • City of London (Greater London)
  • Sales

Job description

Would you like to be part of a team in a brand with consistent growth? We have a fantastic opportunity for talented people with mandarin language skills, in our stores at Heathrow airport. It is a unique way to enhance your career within a growing brand and develop your client portfolio with international VIP clients.

Gucci's Mission

Our Sales Assistants at Heathrow airport are responsible for being “Gucci Ambassadors” by promoting our culture and passion for the brand. They create an exciting and unique shopping experience for the client with their high quality service. You will have an opportunity to serve high net, International VIP clients while developing your career within Gucci.

Key Accountabilities

· Serve customers accordingly with Gucci selling ceremony
· Follow Company grooming, accordingly with Gucci standards and policies
· Provide exceptional customer service experience by greeting, listening and assisting customers in exceeding their needs, demonstrating an excellent knowledge of the products as well as of Gucci history and heritage
· Guarantee cross and up-selling for all product categories
· Ability to discuss with clients and give advice on general trends in fashion world, showing passion for fashion and luxury products
· Build and strengthen relationships with international customers, and put always the customers at ease
· Ensure qualitative monitoring and updating of customer information, accordingly to the Company tools (CRM), in order to retain actual customers and detect new high potential ones
· Ensure the achievement of individual and Store goals, enhancing and developing the business
· Work as a team player with fellow colleagues, foster open and constructive communication with team members, being always collaborative and proposing effective solutions
· Contribute to manage the visual display of the products in accordance with Gucci visual standards
· Ensure store functional maintenance and appropriate levels of products on the sales floor, in line with Corporate policies and procedures

Desired profile

Qualifications :

Key Requirements


·  Proven experience in a similar role within fashion retail companies
·  Proven ability to drive and exceed individual and store result
·  Deep passion for fashion and luxury
·  Excellent commercial awareness and customers attitude
·  High flexibility and ability to adapt to different customers
·  Team-player mentality
·  Strong communication skills
·  Ability to work in a fast moving and dynamic environment
·  Luxury product knowledge
·  Fluent in English

Make every future a success.
  • Job directory
  • Business directory