Offers “Gucci”

Expires soon Gucci

GUCCI Retail Trainer

  • Internship
  • TAIWAN
  • Sales

Job description



Summary
The Retail Trainer’s job is to ensure that store retailing staffs have thorough knowledge of the product, professional service skills and selling techniques to reach high level customer satisfaction and achievement of sales goals.

About us

Through our new contemporary vision at Gucci we are inventing a wholly modern approach to fashion and redefining luxury for the 21st century. As part of the global luxury group Kering, we are committed to ‘empowering imagination’ in a sustainable manner and encouraging our employees to flourish. Join our passionate journey and fulfil your potential and creativity.  

We are currently seeking a Retail Trainer who will report to Retail Training Manager in Taiwan.

How you will contribute

Well conduct Guccify U Induction Training for new CA to fully appreciate Gucci value in terms of brand, product, and service ceremony, followed by individual field coaching.
Co-work with Retail Training Manager to plan, execute, and follow up strategic Workshops for store management team to maximize training effectiveness on business management & people development.
Co-operate with Merchandising Team to cascade seasonal collection and TWTW training programs throughout all stores.
Apply GROW skills to store managers and CAs to facilitate the enhancement of sales team.
Coordinate regional projects to further reinforce customer experiences and sales skills sets to align with worldwide guidelines.
Take charge of digital E-learning projects, Webinar training programs, and the respective follow-up actions on request to ensure training efficacy.
Work closely with Area Trainer to identify training and development needs of retail team and to strengthen overall performance by initiating feasible training and coaching actions.
Follow tangible KPI to measure the performance and business impact of all training activities.
Systematically share best practice within training team and being a positive team player for improvement plan.
Help design mini training and support line manager to well lead training programs and activities.
Monitor and evaluate training program’s ROI and deliver relevant training reports periodically for review.

Skills and qualifications:

Key Measures

% Training Coverage
% Training Budget
Result of RED
Business KPI as requested at regional level
Qualitative feedbacks from retail team, including but not limited to the result of after-class questionnaire.

Qualifications

Bachelor’s degree or above
Above 3 years’ experience with high-class service provider or retail training related positions
Permeation of service industry, or background in luxury industry is preferred

Special Abilities

Excellent communication skills
Good Presentation skills
Effective negotiating skills
Ability to create reports, keep records and work within budgets
Fluent speaking and written in English
Computer skills, familiar with Microsoft office
Team player

Competency

Result oriented
Customer satisfaction oriented
Desire of high quality Capability of analyzing L
ogical thinking and persuasive

Why work with us?

This is an ideal opportunity to join the Gucci adventure and become part of a thriving merchandising team that offers possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment. 

Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.  

Job Description

Job Type
Regular

Start Date
2020-12-01

Schedule
Full time

Organization
KERING ASIAN HOLDING B.V. GUCCI TAIWAN BRANCH (The Netherlands)

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