Order Management Specialist

Job description

3275936
Additional Cities

Ankara, Istanbul
Career Level

Experienced
Relocation Assistance

No
Business

GE Healthcare
Business Segment

Healthcare Global Supply Chain
Function

Sales
Country/Territory

Turkey
Postal Code

34394
Role Summary/Purpose

The Project Management Coordinator is responsible for planning and pro-actively managing the entire process of fulfilling a customer contract from Order Entry to Collection to ensure that customer requirements are met.
Essential Responsibilities

·  Ensure Order Entry Quality & Integrity:
·  Ensure customer orders are validated and approved before order entry
·  Entering and booking orders in various oracle systems for equipment and accessories
·  Confirm Customer Requested Date and provide the customer acknowledgement
·  Follow external purchases:
·  PO issuance to suppliers
·  Backlog Management & Fulfillment:
·  Follow up on sales orders with makes centers and fulfillment team to meet customer requested dates
·  Execute external purchases related to customer order:
·  PO issuance till delivery
·  Work with logistics team on shipments till delivery to site
·  Own and update timely key dates using local operating mechanisms and reports
·  Ensure the execution of concessions in case of damaged goods or lost on shipment
·  Ensure effective cross-communication:
·  Establish and maintain communication with the appropriate stakeholders for customer order execution purpose
·  Lead and attend business sales reviews to ensure tasks and actions of the projects are well assigned
·  Monitor the Customer Plan versus actual to pro-actively reduce span in the customer order
·  Fulfillment grounded on SCOT optimization
·  Please note: this is an
EVERGREEN position, meaning that the Talent Acquisition Specialist will contact
suitable candidates as soon as the intake for this vacancy opens. Currently we
are gathering potential candidates who would be interested in this role
Qualifications/Requirements

·  Bachelor’s Degree or equivalent knowledge or experience
·  2+ years of experience in sales/services and/or operation roles
·  Basic knowledge of project management fundamentals
·  Strong analytical and problem-solving skills
·  Excellent written and verbal communication skills
·  High work standard and quality
·  Reliable, responsive, attentive to detail
·  Customer satisfaction oriented
·  Team player
·  Excellent presentation skills
·  Strong PC skills

Desired Characteristics

·  Transportation and customs knowledge
·  Proficient at understanding of Order Entry and approval processes work through ORACLE
·  Good Medical Products knowledge
·  Lean and Six Sigma skills
About Us

GE Healthcare provides transformational medical technologies and services to meet the demand for increased access, enhanced quality and more affordable healthcare around the world. GE works on things that matter - great people and technologies taking on tough challenges. From medical imaging, software & IT, patient monitoring and diagnostics to drug discovery, biopharmaceutical manufacturing technologies and performance improvement solutions, GE Healthcare helps medical professionals deliver great healthcare to their patients.
Learn More About Careers at GE

Learn More About GE Healthcare

GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, and according with all local laws protecting different status.

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Primary Country

Turkey
Primary State/Province

Istanbul
Primary City

Istanbul