Offers “General Electric”

Expires soon General Electric

End User Support Engineer - Sourcing Functional Support

  • Internship
  • Budapest (Budapest)
  • IT development

Job description



3487118
Additional Cities

Budapest, Bangalore
Career Level

Experienced
Relocation Assistance

No
Business

GE Renewable Energy
Business Segment

Renewable Energy COEs
Function

Digital Technology
Country/Territory

Hungary, India
Postal Code

1138
Role Summary/Purpose

In the context of any Digital Technology - Sourcing project launch, the Sourcing Digital Technology Functional Support role will be working as a point of contact for data mining (collection, cleansing, etc). Post go-live project, the Sourcing Digital Technology Functional Support role will be working as a L1 triage to support Vendors (ie. on-boarding management, training), to handle internal and external issues resolution, and cross functional collaboration as required.

Essential Responsibilities

In this role, you will:

·  Facilitate user business requirement collection

·  Support training and supplier on-boarding for Digital Technology solutions where supplier collaboration is required

·  Support Vendors and End Users to solve daily issues related to Digital Technology tools acting as a L1 triage component

·  Track system issues and facilitate their escalation to the correct support teams

·  Work in collaboration with Corporate staff, utilizing a combination of subject matter, technical and functional experts to isolate, identify and troubleshoot issues, collaborate to develop resolutions

·  Participate in the tool governance councils for change requirements if required

·  Ensure training and process documentation is up to date

Qualifications/Requirements

·  Bachelor’s Degree in IT or or equivalent knowledge or experience

·  Relevant professional work experience in supporting end-users

·  Experience on ERP such as SAP or Oracle, on managing Web applications

·  Knowledge in data analytics solutions such as BO, Tableau

·  Strong communication skills, both written and verbal, tailored to different levels of the organization

·  Fluent in English, experience in working in an international environment

·  Change oriented – actively generates process improvements; balances multiple and competing priorities and executes accordingly

·  Strong track record of understanding and interest in current and emerging technologies demonstrated through training, job experience and/or industry activities

Desired Characteristics

·  Knowledge of sourcing and procurement practices and procedures

·  Knowledge of information technologies utilized to support user functionality (ITIL norm)

·  Knowledge of vendor management system including compliance due diligence

·  Strong interpersonal skills and result oriented mindset

·  Customer relationship skills

·  Ability to work autonomously and to take initiatives

·  Ability to work in a matrix organization
Proactively engages with cross-functional teams to resolve issues, using analytical skills and best practices

·  Able to re-appropriate existing solutions to new requirements and situations

About Us

GE Renewable Energy harnesses the earth’s most abundant resources – the strength of the wind, the heat of the sun and the force of water – to power the world’s biggest economies and the most remote communities. With an innovative spirit and an entrepreneurial mindset, we engineer energy products and digital services that create industry-leading value for our customers around the world. We see the promise of renewable energy everywhere we look. Together with our customers, we’re proving that no one ever has to choose between affordable, reliable, or sustainable energy. We are unleashing limitless energy.

What can we offer?

·  Career growth opportunity

·  Opportunity for process improvement/simplification/standardization

·  Professional and personal development trainings

·  Enthusiastic team with supportive leaders

·  Multicultural and diverse environment

·  A pleasant and modern working environment, including gym, cafeteria and a medical centre located on the office campus

·  Good public transportation and free parking

·  Flexible working hours

GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, and according with all local laws protecting different status. Follow us atGE Renewable Energy .

Become a fan of ourFacebook page, follow us onLinkedIn orInstagram Receive job and event notifications by becoming a member of theGE Talent Community . Stay up to date on what’s happening at GE around the globe by checking out theGE Careers Blog .

Primary Country

Hungary
Primary State/Province

Budapest
Primary City

Budapest

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