Learning Coordinator - Advisory

Job description

The opportunity

EY's people in more than 150 countries are committed to operating with integrity, quality and professionalism in the provision of audit, tax and transaction advisory services. We strive to help all of our people achieve their professional and personal goals through an inclusive environment that values everyone's contributions, appreciates diversity of thought, fosters growth, and provides continuous opportunities for development. Recognized as one of Canada's top employers, EY continually strives to be a great place to work.

The Talent Development and Learning Team for EY Canada is seeking a personable, polished and proactive individual to help us plan and deploy small and large-scale learning and networking events. The incumbent will work primarily with the Advisory learning team and will have opportunities to contribute to cross-service line events. 

The Learning Deployment Coordinator (LDC) will assist with administration and logistics, including setting up classes, managing rosters, drafting and distributing learner communications, and facilitating course evaluations.

The ideal candidate will have the experience, impeccable attention to detail, and enthusiasm to dive into multi-faceted projects and foster positive relationships with peers and key stakeholders at all levels of leadership. This role reports to the Learning Services Specialist.

This is a 14-month contract position . Overtime consisting of early morning or evening commitments may be required to set up and pack up after courses and receptions.


Your key responsibilities


Learner administration

·  Assist with identifying target learners and forecasting the number of classes, participants, facility location, timing, session counts, and general course planning
·  Respond to learner non-subject matter questions (e.g., class location)
·  Keep class rosters, tracking sheets, calendars and the SharePoint site updated

Instructor support

·  Meet instructors at start of class and be accessible to instructors for troubleshooting and support
·  Maintain Instructor database / tracking sheet
·  Cultivate positive relationships with instructors

Learning Management System (LMS)

·  Set up courses and classes within the LMS, including attendance tracking
·  Support and train other staff as required
·  Monitor continuing Education (CE) compliance
·  Generate potential participant lists
·  Update and manage rosters, manage waitlists, cancellations, etc.

Evaluations
·  Create and manage distribution and collection of class evaluations
·  Review evaluation summary reports and distribute to content team and course sponsor

Course logistics
·  Request and confirm facilities, catering and technology needs
·  Provide all on-site and off-site classroom support (e.g. deliver, unpack, and distribute class materials, meet instructors and participants, etc.)
·  Provide sign-in sheet, collect, verify completeness and submit copy to Learning Management System
·  Manage registration for major events via registration database and provide reports to stakeholders
·  Liaise with Strategic Sourcing and Meeting Room Bookings
·  Order course materials for distribution, prepare nametags
·  Work with our off-shore Learning Administration team to prepare and send participant communications (e.g. invitations, travel emails, etc.)

Budget and Invoicing
·  Gather / compile preliminary information for budgets and review with Learning Leader
·  Review and process invoices
·  Advise Learning Leader if any accruals are needed

To qualify for the role you must have

·  A university education and experience in managing conference logistics, program deployment or project management
·  Proficiency in Excel (filters, vlookups, pivot tables or Power Query), Outlook, Word and PowerPoint
·  Strong attention to detail and impeccable communication skills
·  Strong analytical, organizational and project management skills
·  Great interpersonal skills and ability to build and maintain trusted relationships
·  Willingness to work in a team environment
·  Ability to manage multiple priorities independently during peak times
·  Ability to take initiative and think through next steps / prioritize items to complete

What working at EY offers

At EY, our Total Rewards package supports our commitment to creating a leading people culture - built on high-performance teaming - where everyone can achieve their potential and contribute to building a better working world for our people, our clients and our communities. It's one of the many reasons we repeatedly win awards for being a great place to work.

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package allows you decide which benefits are right for you and which ones help you create a solid foundation for your future.  Our Total Rewards package includes a comprehensive medical, prescription drug and dental coverage, a defined contribution pension plan, a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:

·  Support and coaching from some of the most engaging colleagues in the industry
·  Learning opportunities to develop new skills and progress your career
·  The freedom and flexibility to handle your role in a way that’s right for you

About EY

As a global leader in assurance, tax, transaction and advisory services, we’re using the finance products, expertise and systems we’ve developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. Recognized as one of Canada's top employers, EY continually strives to be a great place to work and with a commitment to hiring and developing the most passionate people, we’ll make our ambition to be the best employer by 2020 a reality. 

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Make your mark. Apply today .

EY is committed to inclusiveness, equity and accessibility.  We encourage all qualified candidates to apply.