Application Specialist (f/m) Germany

Job description

As an Application Specialist (f/m) you perform operational and Tier 3 level support for Windows Server hosted Applications. Your responsibilities involve the daily management of incidents, operational maintenance and support, development support, and proactive/preventative analysis of systems.

 

Essential Functions of the Job / Responsibilities

·  Re-creation, analysis, troubleshooting, and diagnosis of incidents relating to off-the-shelf and proprietary applications and/or platforms 
·  Determination of root cause of incidents (configuration vs. defect)  
·  Liaison with appropriate teams for the development of corrective actions or viable workarounds to resolve incidents 
·  Installation of applications in supported environments 
·  Deployment of application upgrades and fixes 
·  Responding to automated alerts on the health of systems 
·  Executing scheduled or unscheduled tasks relating to operational maintenance and monitoring of applications

 

Your profile - to help us progress together

·  A degree in Computer Science/Management or a related discipline, or equivalent work experience 
·  At least 3 years of experience in Application Management, Operational Support environment/discipline 
·  Experience in installation and configuration of DATEV modules on a Citrix XenApp environment  
·  Knowledge of administration and troubleshooting of DATEV modules 
·  Knowledge of DATEV administration: including permissions, users/groups, methods, processes, etc. 
·  DATEV experience in supporting DATEV modules  
·  Advanced troubleshooting of file and access issue 
·  English and German language skills - excellent written and verbal communication

 

More opportunities for your development

Do you have ambitious plans? Achieve your goals with us. Shape your career at EY: in a culture that promotes diversity and training. And in an environment that rewards enthusiasm and creates a family/work balance.

For more information to our Core Business Services please click here.

 

We look forward to receiving your application

Take the next step today: apply for this position online via our job portal. Our Recruitment Center will be happy to answer any questions you may have at