The Channel SE is a customer-focused technical sales professional who provides technical information and design/implementation mentorship to address specific partner needs. In this position, you will be working alongside technology experts within our partner community to help them position the solution effectively against challenging offerings.
You will be building and presenting Cisco product, technology and solutions information to a range of internal and external audiences, you should also be known outside of your account team for expertise either in a technology/range of technologies or for customer relationship skills, understanding customer needs, and applying relevant Cisco solutions and resources to meet these needs. Strong knowledge of Cisco Enterprise and WAN/LAN/DC & security portfolio and record of success in a pressured environment.
In this job you will:
Have direct channel engineering responsibilities for WAN/LAN/DC & security Technologies and Solutions. You will work collaboratively with extended team members
Provide technology direction mentorship and sales engineering support to Business Development Manager's and partners.
Keep up-to-date on relevant competitive WAN/LAN/DC & security solutions, products and services.
You will work collaboratively co-develop Business plan with aligned PDMs, providing direction and ownership to the technical business needs and strategies.
Effectively deliver to partner technical audiences, customized technology & product presentations and whiteboard discussions.
You will actively participate as an specialist on assigned technology teams and provides consultative support in your area of specialization to other Systems Engineers.
Support Cisco culture by sharing technical, professional, and sales skills and knowledge with others.
You will build strong relationships with technical and sales leadership team, SEVT, Cisco's Business Units, product lines, and associated product managers.
Help build our partners refine their go-to-market strategy and technical portfolio.
Prepare model RFP's and response to customer RFP's.
Conduct training and technical workshops for Customers, Partners and internal teams.
You will need to understand competitor offerings and provide recommendations to the sales team on product positioning and differentiation.
Represent Cisco on community forums and customer facing events.
Handle post-sales issue and resolve issues, by coordinating and working with all internal and external partners.
At Cisco you will be the first to benefit from what our technology can offer. Our approach is to enable you to be flexible in how you arrange your work, making sure you give and take the best.
Who You'll Work With
Cisco Pre-sales delivers the message about the vital role the network plays to our customers and partners. New demands on the network are calling for new solutions: SDN, Fog Computing, iWAN and, more importantly, secure networks that can sense and carry out security threats.
We help customers and partners understand how to use these state of the art networks. And make it possible for them to achieve their business goals in ways they would never have imagined.
The network touches everything: come and define it with us.
Who You Are
You have BS or MS degree in computer science, computer engineering or related discipline.
Demonstrated technical knowledge and consultative skills.
You should have thorough knowledge of Enterprise architectures and component parts in Switching, Routing, Wireless LAN, network orchestration, Data Center, Collaboration, Video, Internet of Things and Security. Ability to position Cisco portfolio end-to-end is required.
In-depth industry knowledge in specific market segment(s) as well as good competitive knowledge of products/solutions.
Experience in tying key business requirements to technology solutions.
Ability to articulate the business value of technology solutions.
Ability to thrive in a multi-functional, matrix environment.
Adept at using initiative, discretion and discernment to apply technical solutions to complex sales opportunities.
Adept at customer interactions from the CIO through to technical staff.
Impactful verbal and written communication and strong presentation skills.
Phenomenal relationship building skills, tenacity, resilience.
Ability to work independently and remotely as well as with your team to accomplish objectives.
Deep understanding of the market space and offerings.
Ability to train and coach others in our enterprise technologies.
You are able to lead initiatives across a multi-functional group of people.
Ability to understand complex technical and selling situations and the ability to solve the problem or solicit the required resources.
At Cisco, each person brings their extraordinary talents to work as a team and make a difference.
Yes, our technology changes the way the world works, lives, plays and learns, but our edge comes from our people.
We connect everything – people, process, data and things – and we use those connections to change our world for the better.
We innovate everywhere - From launching a new era of networking that adapts, learns and protects, to building Cisco Services that accelerate businesses and business results. Our technology powers entertainment, retail, healthcare, education and more – from Smart Cities to your everyday devices.
We benefit everyone - We do all of this while striving for a culture that empowers every person to be the difference, at work and in our communities.
Colorful hair? Don't care. Tattoos? Show off your ink. Like polka dots? That's cool. Pop culture geek? Many of us are. Be you, with us! #WeAreCisco