Expires soon Caceis

IT PROCESS QUALITY MANAGEMENT ASSISTANT

  • V.I.E.
  • Munich (Upper Bavaria)
  • Master, Bac +5

Job description

Entreprise:
CACEIS is the asset servicing banking group of Crédit Agricole dedicated to institutional and corporate clients.
Through offices across Europe, North America and Asia, CACEIS offers a broad range of services covering execution,
clearing, depositary and custody, fund administration, middle office outsourcing, forex, securities lending, fund
distribution support and issuer services.
With assets under custody of €2.5 trillion and assets under administration of €1.6 trillion, CACEIS is a European leader
in asset servicing and one of the major players worldwide (figures as of 31 December 2016).
Poste et missions:
IT Operations management is the department in charge of the operational run of IT infrastructure and
processes (Incidents, Change, Security, User rights, quality,). It is also involved into projects from other
departments related to infrastructure and processes.
You will be responsible for the quality of different IT processes:
- Development and improvement of internal control system ;
- Collaboration with IT Projects, business departments and other IT related internal and external parties ;
- Regular reporting to management ;
- Representation of change management in the case of absences ;
- Support of internal and external audits and delivery of the desired evidences.
Profil:
Knowledge of Business/ Banking IT infrastructure ;
Previous experience in project management ;
Experience of software as a service contracts ;
First experience in the operational part of IT in finance industry is a plus.
Hard skills :
IT Process quality ;
Knowledge of practices for IT Services Management (ITIL, related ISO / IEC Standards) ;
Basic knowledge of common IT architectures and their modes of operation in particular UNIX-based server
systems, Microsoft technologies ;
Soft skills :
Ability to work collaboratively in a team environment ;
Must be self-motivated and capable of working independently, with a minimum of supervision.

Make every future a success.
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