Praktikum Client Performance (m/w) - Bnp Paribas - Frankfurt am Main - Wizbii

Praktikum Client Performance (m/w)

  • Durch Bnp Paribas
  • Praktikum
  • Frankfurt am Main (Deutschland)
  • Informationssysteme

Job description

BNP Paribas is a leading bank in Europe with an international reach. It has a presence in 74 countries, with more than 190,000 employees, including more than 146,000 in Europe. The BNP Paribas Group has been active in Germany since 1947 and has successfully positioned itself on the market with thirteen companies. Private customers, companies and institutions are looked after by roughly 5,000 employees in all relevant economic regions all over the country. The wide-ranging products and services offered by BNP Paribas are almost identical to that of a universal bank.

For our branch in Frankfurt am Main we are looking for

Interns Client Performance (m/w)

Activities/Tasks

Within the Client Intelligence Services team Germany, contribute to

(a) the maintenance of (i) the CRM tool Client 1st and and (ii) the 3rd party Group referential RMPM identified as Golden source in the RaDAR framework;

(b) The analysis and reporting of client performance under the responsibility of Financial Institutions Coverage and Corporate Coverage in Austria and Germany;

(c) The control environment ensuring data quality in both the tools under the team's responsibility and the reporting provided

Responsibilities

Performance Analysis and Steering

• Develop, propose and prepare various Key Performance Indicators to be provided to the business & the management on a regular basis

• Contribute to the set of reporting enabling CIB management and the business to track the performance of the franchise under various angles (including notably statistics on client visits, business opportunities, cross sell, revenues generation, onboardings of clients), including reliable and adequate comments on the evolution/variances

Data quality maintenance

• Apply and contribute to the implementation of the control plan to ensure good quality of data in the CIB core CRM and revenues tracking systems

• Perform designed controls in the analysis and reporting of client performance

• Perform designed controls on the data contained in the CRM tool as well as the 3rd party Group referential

Support the coverage teams in the use of the CRM and revenues tracking systems

• Ensure that the CIS team provides support to the business in regards the use, the administration and training on CRM tool–C1st as well as the management of the static data underlying the revenue reporting.

• Support the coverage teams with ad- hoc analysis topics or reporting demands.

• Manage the annual revenues budget process and provide support to the coverage as well as analysis and reporting to the management along the entire budget phase

Contribution

• Contribute to the quality of the data stored in the CRM tool (Client 1st), the revenues tracking tool (C3) and the Portfolio revenues platform (Cockpit) by coordinating with the coverage teams and the nearshoring platforms (Lisbon and Madrid)

• Contribute to implement timely, efficient and relevant reporting

• Monitor and support the Cross-Selling-Activity with Non-CIB-Businesses both ways working jointly with the Heads of Client Coverages and Non-CIB Businesses

Requested profile

• Ability and willingness to learn quickly and develop relevant knowledge in both business related topics and functional fields (tools, Excel, Access)

• Excellent communication skills

• Reliable

• Proactivity and responsiveness when confronted to problems

• Ability to judge and step back

• Be curious, creative and solution oriented

• Good knowledge of the inherent risks related to reporting
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About Bnp Paribas

Acteur majeur de BNP Paribas la Banque de Détail en France (BDDF) place la satisfaction client et la capacité d'innovation au cœur de son modèle commercial. Son dispositif commercial se compose d'Agences dédiées aux particuliers et entrepreneurs de Centres de Banque Privée de Centres d'Affaires Entreprises d'une Banque en Ligne et de Centres spécialisés en charge du Traitement des Opérations. Le réseau d'agences accompagne ses clients particuliers et professionnels dans leurs projets que ce soit en termes de banque au quotidien ou de projets plus complexes avec pour objectif de chaque instant leur pleine satisfaction.   Nous rejoindre c'est partager notre volonté de servir nos clients Vous suivrez une formation bac+5 et souhaitez travailler en conseil financier auprès d'une clientèle avertie ?  Dans le cadre d'une convention de stage de fin d'études nous vous préparons à devenir Conseiller Patrimonial   Le Conseiller Patrimonial est responsable de la gestion et du développement d'un portefeuille de clients particuliers et/ou professionnels. Il est l'interlocuteur privilégié en charge de leurs intérêts financiers juridiques et fiscaux.

1753 vacancies open at Bnp Paribas

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