Training Coordinator

Job description

Locations:Orlando, Florida
Job Family:Customer Services

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Job Description

Division: Siemens Gamesa Renewable Energy
Business Unit: Wind Power and Renewables
Requisition Number: 236114
Primary Location: United States-Florida-Orlando
Assignment Category: Full-time regular
Experience Level: Mid level
Education Required Level: Bachelor's Degree
Travel Required: 5%

Division Description:

About Siemens Gamesa Renewable Energy
With a worldwide installed capacity of 75 GW, Siemens Gamesa Renewable Energy has a presence in more than 90 countries and a team of 27,000 employees worldwide. Its end-to-end value chain presence encompasses onshore and offshores wind turbines design, manufacturing, installation as well as cutting-edge service solutions. The global headquarters and legal domicile of the company is located in Zamudio, Spain. The company is listed on the Spanish stock exchange.

Job Description:

Position Overview- Training Coordinator:
Siemens Gamesa Renewable Energy, Inc. (SGRE) is a leader in the wind business with employees working all over the globe. SGRE is growing rapidly and is looking for people who would like to join a dynamic, international company capable of accommodating the wishes and ambitions of its employees. Wind power is the fastest growing of the renewable energy technologies. A key factor for matching our growth rates and maintaining our leading position is our people - competent, enthusiastic and highly professional. We currently have the following opportunity available for a Training Coordinator located in Orlando, Florida.

Position Overview:
We are looking for a forward thinking, positive, and high performing team player to join the Wind Service Training Department. Our Coordinator is responsible for forecasting and scheduling training for employees and customers, while demonstrating a clear commitment to customer service.

Responsibilities:
• Schedule classes and handle customer requests through organizing and scheduling classes and trainers for the region
• Problem solve, forecast, and fill classes up to 12 months in advance
• Coordinate with multiple internal departments domestic and global to proactively schedule training
• Schedule contract trainers as needed
• Upload and provide certifications to customers in a timely manner
• Partner with training managers to maintain a 95% course fill rate
• Balance resource productivity
• Proactively analyze instructor qualifications for projected class volume
• Coordinate with Global team on best practices
• Support projects in the department related to training and forecasting
• Maintain tracking and storage of required training session documentation
• Responsible for tracking billing and partnering with finance team
• Provide support for online eLearnings
• Other duties as assigned by manager

Required Knowledge/Skills, Education, and Experience :
• Strong communication skills
• Strong MS Office skills including Excel, Word, Power Point

• Demonstrated continual success in proactive approach
• Demonstrated ability to take initiative
• Proven success in customer service interactions and problem solving
• Self-motivated and directed
• Experience meeting deadlines and working with various departments or stakeholders
• Ability to manage flexible assignments
• Ability to effectively prioritize and execute tasks
• BS/BA or equivalent combination of education and experience

Preferred Knowledge/Skills, Education, and Experience :
• Bilingual in English and Spanish or Portuguese
• Scheduling experience
• Project Management training
• Customer Service training
• Microsoft Office 365 and Tableau
• Learning Management Systems

Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, protected veteran or military status, and other categories protected by federal, state or local law.

EEO is the Law
Applicants and employees are protected under Federal law from discrimination. To learn more,Click here .

Pay Transparency Non-Discrimination Provision
Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more,Click here .

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