Associate Linux System Adminstrator

Job description

If you could change one thing about travel, what would it be? At Amadeus, you can make that happen!

Travel makes the world a better place and we are fully dedicated to improving it and making it even more rewarding. We are one of the world’s top 15 software companies: we provide technology solutions and services within the travel industry.

Do you have ideas on how to improve travel for everyone? Do you find the idea of working in a diverse, multicultural environment exciting? Are you ready to make an impact across the world? Great, then join us! Let’s shape the future of travel together. #shapethefutureoftravel@Amadeus

As an Associate Linux Systems Administrator you will take ownership of and resolve incidents and problems encountered in a timely and efficient manner. Perform seamless change management with all necessary due diligence.Take responsibility for the monitoring and recovery application related incidents. Responsible for improving the incident management process by tracking and analyzing incident trends and implementing projects to minimize incidents, and ensuring that the end user is informed about the resolution of a major incident.

Main responsibilities

· Incident Management
· Identification of Incidents
· Restore service or component
· Management escalation
· Incident coordination
· Recommendations for automation improvements
· Identify and flag missing pre-requisites for such changes, following up with the Change Builders & Operations teams.
· Change and release management
· Coordinate and ensure production changes are applied successfully and performed during agreed upon window
· Ensure information required for change and implementation management is accurate and distributed to those tasked with the execution

Requirements

· 3-5 years of experience maximum
· Excellent analytical ability, strong troubleshooting skills, understanding of how to isolate and diagnose application or system problems
· Experience in running, supporting and managing high availability infrastructures (24/7/365)
· UNIX / Linux Based Systems Support/MS Windows 2003 Server or higher
· Operational support of virtual systems (i.e. VMWare), IaaS or PaaS
· Work with web based systems (i.e. IIS, Apache, WebLogic)
· Scripting programming skills desirable

Education

· University degree (or equivalent) in Computer Science or related technical field.
· ITIL certification

Skills :

Computing : Very good general IT knowledge

Languages : Excellent spoken / written English skills

Specific knowledge : One or more years of Incident Handling in a Network Operations Center or like environment.

Other : Team work, self-initiative and collaborative troubleshooting skills

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Amadeus strives to achieve outstanding results through a diverseworkforce. Our employees represent over 123 nationalities. We welcomeand embrace individual differences to bring out the brilliance inourselves, our customers and each other. We are proud to be an equalopportunity employer.