Reporting Account Technician II - O'Fallon

Job description

O`fallon, Missouri
FunctionalArea

Customer Service
ContractType

Full Time
HierarchyLevel

Professional
Posting

55916762
JobID

C2EBDE1DCF021ED8BE99BC4951679D9D
JOB PURPOSE/ROLE

KEY RESPONSIBILITIES

Actively support the timely and accurate delivery of reports and information (e.g., North America and Global Operations updates, Ops Dashboard, FFF and ATP progress).
Serve as coordinator for Policy Administration Audits (internal and external), working with Operations teams to produce supporting documentation.
Support statutory over ninety (SON) and Unallocated Cash management.
Manage own daily, weekly and monthly workflow to ensure key performance indicators and service standards are met.
Adhere to risk management and compliance procedures.
Ongoing monitoring, maintenance and follow-up of all accounts.
Support Operations reporting applications (e.g., ProTracker, eReports, OPMS, Daily Close Notification, and IMAC Requests).
Develop effective working relationships with internal and external customers, including Underwriting, Accounts/Credit Control, Reinsurance Accounts and Brokers, attending relevant meetings, as required.
KEY REQUIREMENTS/SKILLS/EXPERIENCE

Experience with policy administration or, alternatively, experience with administrative tasks in other businesses;
Strong knowledge of Microsoft Office applications and experience with relevant business applications and systems;
Ability to continuously develop technical and systems knowledge, as well as business and insurance understanding;
Sound understanding of relevant products, wordings, terms and conditions and coverages;
Intermediate level of understanding of policy administration life cycle, including information collection, policy issuance, premium bookings, credit control, and cancellation;
Excellent verbal and writing communication skills;
Strong interpersonal skills; and
Time management skills, including scheduling tasks in accordance with daily review of priorities.
ADDITIONAL INFORMATION

REFERENCE CODE:

AGCS-5916761-2


Allianz is the home for those who dare – a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people – both its 88 million private and corporate customers and more than 140,000 employees – Allianz fosters a culture where its employees are empowered to collaborate, perform, embrace trends and challenge the industry. Our main ambition is to be our customers' trusted partner, instilling them with the confidence to grow. If you dare, join us at Allianz Group.

Allianz is an equal opportunity employer. Everybody is welcome, regardless of other characteristics such as gender, age, origin, nationality, race or ethnicity, religion, disability, or sexual orientation.


Allianz Global Corporate & Specialty (AGCS) is the Allianz Group's dedicated carrier for corporate and specialty insurance business. AGCS provides insurance and risk consultancy across the whole spectrum of specialty, alternative risk transfer and corporate business: Marine, Aviation (incl. Space), Energy, Engineering, Entertainment, Financial Lines (incl. D&O), Liability, Mid-Corporate and Property insurance (incl. International Insurance Programs).


Worldwide, AGCS operates in 30 countries with own units and in over 210 countries and territories through the Allianz Group network and partners. In 2016, it employed around 5,000 people and provided insurance solutions to more than three quarters of the 'Fortune Global 500' companies, writing a total of €7.6 billion gross premium worldwide.

AGCS SE is rated AA by Standard & Poor's and A+ by A.M. Best.

More information about careers at Allianz Global Corporate Specialty can be found at www.agcs.allianz.com/careers