Customer Service Job Fair - November 26, 2018

Job description

Richmond, Virginia
FunctionalArea

Customer Service
ContractType

Full Time
HierarchyLevel

Professional
Posting

55866781
JobID

C2EBDE1DCF021ED8B9D310BE72B40B50
JOB PURPOSE/ROLE

KEY RESPONSIBILITIES

A DAY IN THE LIFE OF EXCELLENCE
Learning products and staying up-to-date on new product or policy changes
Entering customer data and researching customer information–accuracy is key
Sending out claim forms and answering claims status questions
Reviewing and resolving pending policy inquiries
Escalating customer concerns/issues to a manager for resolution, if all other means of satisfying the customer have been exhausted
Performing other duties as assigned
KEY REQUIREMENTS/SKILLS/EXPERIENCE

THESE ARE A MUST
A high school or equivalent diploma
Excellent verbal and written communication skills
One to two years of experience in a customer service and / or call center environment
PC Skills: Microsoft Windows, Word, Outlook, PowerPoint, and Excel
ADDITIONAL INFORMATION

LET'S GET DOWN TO DETAILS
Start date: Multiple training classes throughout December
Available Shifts: Daytime and evening shifts available - Monday - Friday + rotating weekends
REFERENCE CODE:

AWP-5866780-1


Allianz is the home for those who dare – a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people – both its 88 million private and corporate customers and more than 140,000 employees – Allianz fosters a culture where its employees are empowered to collaborate, perform, embrace trends and challenge the industry. Our main ambition is to be our customers' trusted partner, instilling them with the confidence to grow. If you dare, join us at Allianz Group.

Allianz is an equal opportunity employer. Everybody is welcome, regardless of other characteristics such as gender, age, origin, nationality, race or ethnicity, religion, disability, or sexual orientation.


Allianz Worldwide Partners provides diverse expertise in automotive, international health & life, travel insurance, assistance and direct sales and is at the forefront of the Allianz B2B2C offering. United under one roof, Allianz Global Assistance, Allianz Global Automotive and Allianz Worldwide Care are specialist brands combining forces to push boundaries and create tomorrow's solutions to deliver an enhanced experience to our clients. Our 16,000 employees are based across 76 countries and combine 70 different languages and 60 nationalities, reflecting the truly diverse nature of Allianz Worldwide Partners. Our DNA is unique: we dare and care, anytime, anywhere. If this sounds like you, come and join us!


Allianz Worldwide Partners is a fast changing company with strong growth ambitions. We care for our customers, and our caring nature extends to our employees. We don't just hire people, we nourish them and invest in their careers because we recognize that your development and our growth and our development go hand in hand. So if you would like to be part of a global company that offers international career opportunities, kick-start your career and dare to join us!

As an equal opportunity employer, Allianz Worldwide Partners recognises that our strength lies in our people. We are committed to diversity and inclusivity and everyone is welcome to apply.

More information regarding the Allianz Worldwide Partners lines of business can be found at: http://www.allianz-worldwide-partners.com/corporate/