Service Integration Expert (m/f)

Job description

Service Integration Expert (m/f)

Airbus Defence and Space Friedrichshafen (ex Cassidian)

Airbus is a global leader in aeronautics, space and related services. In 2017, it generated revenues of € 67 billion and employed a workforce of around 130,000. Airbus offers the most comprehensive range of passenger airliners from 100 to more than 600 seats. Airbus is also a European leader providing tanker, combat, transport and mission aircraft, as well as Europe's number one space enterprise and the world's second largest space business. In helicopters, Airbus provides the most efficient civil and military rotorcraft solutions worldwide.

Our people work with passion and determination to make the world a more connected, safer and smarter place. Taking pride in our work, we draw on each other's expertise and experience to achieve excellence. Our diversity and teamwork culture propel us to accomplish the extraordinary - on the ground, in the sky and in space.

Description of the job

A vacancy for a Service Integration Expert (m/f) has arisen within Airbus Defence and Space in Friedrichshafen. The successful applicant will join “TZIEF - Functional and SW Design”.

Desired profile

Tasks & accountabilities

·  Work with the team of Service Owners for Software Engineering applications on common architecture, service road maps, on service continuity, obsolescence, improvement, and innovation subjects.
·  Continuous coordination with other IM teams with respect to service provision, needs and demands of assets, software products and licenses
·  Work with the service providers on the continuous transformation approach considering continuous improvements / evolutions in regards of costs and quality
·  Organize change boards with the business and IM stakeholders to coordinate service enhancements taking into account the criticality while putting a focus on business value
·  Drive the services of own responsibility with view on long term sustainability through commonality while sticking to standards instead of heavy customizations
·  Manage the external service providers in the scope of the frame contract
·  Provide models and frameworks for qualification test scenarios used in acceptance campaigns with respect to the delivered solutions
·  Communicate and work with business subject matter experts and Software Engineering software vendors / editors
·  Formulate and analyse specifications / descriptions of work for functional enhancements and validate and compare proposals
·  Present and demonstrate achievements in the area of own responsibility
·  Coordinate the troubleshooting in case of service complaints
·  Recommend mitigations to reduce obsolescence

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth.

Required skills

·  Master degree in IT engineering
·  Relevant previous experience working in an IT environment
·  Strong communication and interpersonal skills
·  Analytical skills and the ability to produce clear technical documentation
·  Knowledge of Software Engineering, understanding IT issues from the business perspective.
·  Solid knowledge of Software Engineering software, including Software Configuration Management tools and Software Development Environments; knowledge of the Atlassian tool suite would be an advantage
·  Experienced in the operations of system and software engineering software based on Windows and LINUX
·  Comprehensive understanding of ICT architecture especially about the relationships between server, network, client, application and data base
·  Knowledge in automation capabilities and in script languages would be useful
·  Negotiation level in English