Specialist ePayment Operations (Temp 6 months)

Job description

Country: Netherlands
Job Function: Digital

State / Province: Netherlands
Position Type: Temp

City / Location: Amsterdam
Brand: adidas

Relocation: No

Somewhere, in one of our workshops right now, the future is taking shape. We are constantly working to redefine the way clothing and footwear transforms the pitch, court or course. This is what drives us: the feeling of discovery and the urge to innovate. When we create a product that makes our hearts beat faster, we know we’re onto something.

If this sounds inspiring, you might be one of us: Someone who loves to create the present, as well as shape the future. There’s a reason adidas has been at the forefront of defining sport for more than 60 years: We never stand still. Everyday, we work to improve everything we create.

At adidas, interesting, amazing and inspiring aren’t just ideas. They are what we do every single day.

Purpose & Overall Relevance for the Organization:

At adidas Group, our love of sport drives who we are and what we do. But just as a ball is more than leather and thread, and a shoe more than padding and plas-tic, we are bigger than our products. We don’t just work to create faster shoes and lighter fabrics: We strive to help athletes everywhere perform their best. We believe that it’s hard work inventing the future of sport, and that’s why we love it; that when you push your limits, you make it possible for others to push theirs.

eCommerce has seen tremendous growth over the last 3 years and is fully on track to achieve its SBP 2020 targets. A key lever to enable the future growth plans are excellent operational processes. Therefore, this role is responsible to establish best class payment & risk management, order management and fulfillment management.

Key Responsibilities:

· Provide input to DBC payments for the Development and optimization of ePayment reports.
· Be the main counterpart for customer service and financial shared services teams for daily operational ePayment topics and to handle them in given timelines
· Monitoring and analysis of transactions
· Handling of all ePayment related tickets in Salesforce. Issue resolution by DBC payments
· Contribute input to DBC payments for the Continuous improvement of Score Cards
· Assist in performance monitoring
· Key Performance Indicators are accurately reported on a daily, weekly and adhoc basis.
· Manage the invoice control process.

Authorities:

· The Analyst ePayment can recommend and input new requirements based on his responsibility. Decisions are taken by the DBC Payment team, in close alignment with the market
· The ePayment Analyst has editing & viewing rights to the Payment Service Provider back-office.

Key Relationships:

· ePayment team
· DBC Payment Team
· eCommerce Management
· Web-analytics team
· Financial shared service team

Knowledge, Skills and Abilities :

· Must have experience with MS Excel and databases (preferable Access and MSSQL)
· Strong analytical skills.
· Be able to translate large amounts of data into accurate and well-structured reports.
· Make recommendations for business actions.
· Feel comfortable with working in an international environment and different Stakeholders
· Fluent in English.

Requisite Education and Experience / Minimum Qualifications:

· University degree in statistics, mathematics, information technology or business administration preferred. Alternatively, working experience as apprentice (industrial clerk).
· Ideally 1 to 2 years of experience in eCommerce, business intelligence, controlling, or a related function.