SO Guest Manager (Front Office Manager)

Job description

Key tasks

PERSONALITY AND SKILLS
You will be passionate about the guest journey and delivering truly unique experiences.

Your talents include:

-A dynamic and stylish approach to Front Office operations
-A curious nature and willingness to explore new ideas and innovations
-Driven and self-motivated, you will seek out best practices and encourage a creative, sharing environment
-Enjoying a fast paced and ever changing environment

Sofitel and its Ambassadors

The Sofitel brand is based on three core values guaranteed by each employee every day:
A Passion for Excellence, an Essence of Pleasure and a Spirit of Openness.

Through their actions and know-how, the Men and Women that are the creators of Sofitel’s luxury, offer clients a highly personalised service. By transforming every detail into a unique moment of pure comfort and elegance , they create and nurture a relationship with their guests.
The Sofitel values are also at the heart of the communication between employees. It is the legacy received and transmitted by all those involved in the brand to guarantee the continuity of the Sofitel spirit in the hotels and headquarters.

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Desired profile

Skills

Level of Education Bachelor / Licence
Areas of study Hospitality Management
Professional experiences 1 to 2 years
Languages essential English

Essential and optional requirements

SPECIFIC REQUIREMENTS
-Experience managing a team and collaberating with fellow heads of departments
-Excellent communication skills both verbal and written
-Familiarity with luxury standards in the hospitality industry
-Previous experience in a similar role is preferred

·  Micros
·  TARS
·  Opéra