Housekeeping Coordinator

Job description

 

 

Housekeeping Coordinator

 

Hotel Overview:

When you’re ready to escape to endless Pacific sunshine, world-class accommodations and impeccable service, look no further than San Diego’s premier resort: Fairmont Grand Del Mar. Whether you’re celebrating a special occasion or slipping away for the weekend, start planning your Grand Moment with our specials and packages.

 

Summary of Responsibilities:

Reporting to the Executive Housekeeper, responsibilities and essential job functions include but are not limited to the following:

Under Supervision of the Executive Housekeeper and Assistant Executive Housekeeper, the Housekeeping Coordinator will be responsible for assigning daily assignments to our Room Attendant, Supervisors and giving a list of VIP’s to our Houseman Attendants. Coordinators are responsible on taking calls from our guest and delegating to all necessary department or colleagues in the Department.
·  Read the log book, follow through special request, check traces reports and ensure that they are all completed.
·  Do the housekeeping Opera opening by assigning room attendant sections and highlighting the VIP’S and special request on the assignment sheets.
·  Prepare Supervisor assignments and have all the necessary report ready for them.
·  Get special attention and VIP guest list and give to the Supervisors, give the special request (traces) to the Supervisors.
·  Prepare the Houseman assignment sheets and highlights any special request to go into the guest rooms for the day or any VIP guest arrivals.
·  Answer all calls coming in using the correct etiquette to you.
·  Use the HOTSOS system constantly throughout the day to report and assign issues to other Department or Colleagues in the Department.
·  Be aware of any pending rooms and assign them to Supervisor immediately.
·  Make sure that the Supervisors check all VC rooms and turn up all turn down rooms before 10:00 am call them if allot of rooms are needed to be inspected and stay on top of the VC, pick-ups discrepant and OOO rooms.
·  Rush rooms as needed by the Front Desk Calling the Supervisors.
·  Communicate all refuse service, late service and pick-ups to the PM Coordinator and Manager.
·  Run backup reports as instructed to have in case the system goes down.
·  File paper work as given by Manager.
·  Write information in the pass on log.
·  Close out your shift as instructed and file all your shifts reports.

Qualifications:

·  Requires Basic knowledge of computer . 
·  Must be able to coach council and develop employees through basic skill. 
·  Must be able to motivate by example either on the production floor or, in a classroom
environment. 
·  Needs to have an aptitude to promote minimum levels of skills and abilities that would create
a positive outcome, in a hot or challenging work environment. 
·  Able to establish, and maintain a safe working environment according to OSHA regulations,
that would protect both the employee and coworkers.
·  High School graduate or equivalent is preferred. 
·  Previous experience of one year a plus. 
·  Able to communicate well both verbally and written. 
·  Reading and counting is essential. 
·  Computer efficient in both Excel and Word is preferred.

Physical Aspects of Position (include but are not limited to):

·  Must be able to lift a maximum of 50 lbs. throughout the day.
·  Ability to follow directions, perform tasks with attention to detail, speed accuracy, and follow-through. 
·  Ability to work without direct supervision. 
·  Ability to work well as part of a team, Set up and organize workstation with designated supplies and equipment. 
·  Replenish supplies and equipment as needed during the shift. 
·  Report any faulty equipment, linen shortages, maintenance needs, safely hazards and other problems immediately to your supervisor. 
·  Restock work areas for the next shift as assigned. 
·  Successfully complete the training / certification process for this position.

Visa Requirements: Must be eligible to work in U.S.

 

APPLY TODAY: Whether you're launching your career or seeking meaningful employment, we invite you to visit www.fairmontcareers.com  to learn more about Fairmont Hotels & Resorts and the extraordinary opportunities that exist!

 

ABOUT FAIRMONT HOTELS & RESORTS

 

At Fairmont Hotels & Resort we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities - throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific - as well as industry - leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award - winning Green Partnership program. An exciting future awaits!

Fairmont Grand Del Mar is proud to be an Equal Opportunity Employer.  EOE/M/F/D/V