42 days agoAccor

Guest Service Associate Housekeeping

  • Santoshpur (Hooghly)

Job description

Key tasks

To provide clean, hygienic, comfortable and hazard free areas in the hotel, in order to, thereby achieving maximum guest satisfaction & organizational profitability, in an achieve impeccable housekeeping standards in all areas of the hotel, as per organizational standards atmosphere of high individual morale.Responsible for usage of all departmental master keys and all other keys to ensure safety and security for guests and hotel property.Ensure that standards of cleanliness in assigned guest rooms are achieved and maintained on a consistent basis to provide the highest level of guest satisfaction in cleanliness and service.Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.Provide high level of service standards.Ensure customer satisfaction through constant interaction and personalized.