Front Office Manager

Job description

At Hyatt Regency Manila City of Dreams, our aim is to create inviting, delightful experiences and make your stay a special one.

The hotel has two towers linked to the City of Dreams Manila entertainment complex, which includes family entertainment center DreamPlay from Dreamworks Animation; Pangaea + Chaos nightclubs; plus a host of international stores, bars and restaurants.

T he Café, the main dining space of the hotel, is an interactive show-kitchen restaurant, serving breakfast, lunch and dinner, as well as delicious fare throughout the night. The bustling 315-seater eatery offers a range of seating options, from cozy circular booths to private and semi-private rooms to standalone tables in the heart of all the action.

Desired profile

Qualifications :

· 
University Degree/Diploma in Hospitality or Tourism Management

· 
Well developed Communication and Customer Relations Skills

· 
Well developed Computer Skills particularly MS Office, email and Hotel Property Management system (preferably OPERA)

· 
Good trainer, able to facilitate at all levels

· 
Comprehensive knowledge of business needs, financial reporting and productivity requirements

· 
Minimum 2 years work experience as Front Office Manager or 4 years as a Assistant Front Office Manager

· 
Essential knowledge of travel/hotel industry